17095 Yonge Street
Newmarket, ON L3Y 4V7
Latest Positive Review: I give it 5 out of 5
6/4/2018 3:54 AM
I give it 5 out of 5
6/4/2018 3:53 AM
5/31/2018 5:23 AM
I love that the staff is very friendly, attentive and organized. I have not experienced any delays in years! I am extremely happy bringing my Fur Baby to Hillside??
5/19/2018 3:11 PM
I appreciated the follow up email from Dr. Webb after we left with additional information.
5/14/2018 3:05 AM
The staff at Hillside are so friendly and caring. I feel very secure bringing my dog to this clinic. You can tell that their first priority is the well being of you pet. Highly recommend.
5/12/2018 3:12 PM
Everyone one at your clinic was friendly and informative.
5/10/2018 2:01 AM
Friendly, caring people. A place that Lily loves to visit despite getting her allergy shot.
5/8/2018 4:03 PM
friendly and genuinely care about my pet! Are always cheerful and explain everything in detail.
Have always given my dogs excellent care.
5/7/2018 12:48 AM
Dr. Webb provided information and sound advice regarding senility and end of life care.
4/14/2018 7:43 AM
4/14/2018 12:44 AM
4/13/2018 3:51 AM
4/12/2018 3:22 PM
4/10/2018 3:24 AM
I love everyone there! Diane at the front desk is amazing; so friendly. Jess, Tara and the other ladies treat Theo and Tankie as if they were their own dogs. I am also treated with the utmost respect and humour. I think Hillside is the best vet ever.
4/4/2018 6:29 PM
Staff all around are really knowledgeable and are very friendly. They always seem to have the answer I need and if not they are happy to ask the vet for more information. Always have been happy with the customer service.
4/4/2018 3:13 PM
The staff are very welcoming and friendly. Always a smile on their faces. I feel so comfortable bringing my cat there.
4/3/2018 3:35 PM
3/25/2018 2:39 PM
I love the staff!! They truly care for the animals they treat and are so helpful when you call. I have been a client with Dr Rafman for 20 years and have always felt welcome and cared for.
1/14/2018 3:40 PM
Dr. Webb came up with a plan to address our cat Denny's issues and gave us options regarding treatment and tests. She is very gentle and kind to Denny making him and us comfortable with the process.
12/7/2017 8:20 AM
The staff is so friendly.
Tara has known us for so many years.
This visit we brought in a new cat and everyone was so great with our little new family member.
Everyone takes the time to listen and talk and we never feel rushed.
Every Vet responds to all our questions and concerns.
11/25/2017 6:35 AM
The staff at Hillside have consistently been wonderful to me and to my sweet Golden retriever, Ella-Blu. Most recently, when Ella required emergency surgery to repair her severely damaged tail, they were compassionate, professional, informative and very kind at a time when I needed reassurance the most. With all that Ella has been through, she continues to bolt to the front door of the vet clinic every time she visits. Even she knows that Hillside is a very good place!
11/23/2017 4:06 PM
11/22/2017 5:57 AM
The TLC we receive from the entire staff is amazing. You have all become a part of our family, we wouldn't trust Chelsea's care to anyone else.
11/19/2017 3:58 PM
I give it 4 out of 5
11/10/2017 4:06 PM
10/27/2017 4:18 AM
Lorna is one of the best pet doctor!
We love her!
10/21/2017 3:37 AM
Love the care and concern from all the team when I take my fur babies to visit. Always feel like they are truly cared for.
10/13/2017 1:22 AM
Very welcoming, professional and fun staff. Always so considerate too. Thank you, Megan, for taking Pepper out to the car for me. He said he received wonderful care and comfort during his stay at Hillside. Boy, he looks sleek and slim.
10/6/2017 10:59 AM
10/2/2017 1:23 AM
9/29/2017 4:00 PM
Thank you so much for making me and Molly feel so welcome. The entire staff was extremely pleasant from beginning to end. It was really lovely meeting everyone and I look forward to our next visit!
9/24/2017 1:30 PM
9/19/2017 4:48 PM
9/8/2017 12:27 AM
Dr. Kay was excellent with Django. Able to handle his exuberance with calm and tact. The staff were also great with Django. He's a sensitive, high energy dog (even with training) and can often overwhelm people. The staff have been great in how they handle him.
9/4/2017 9:52 AM
Everyone is friendly and caring.
8/30/2017 5:44 AM
8/28/2017 4:29 AM
I'm very grateful for the care that Pepper, my cat, receives from Hillside. He is a special needs puss but is doing well with Hillside's professional but very friendly approach. Thank you all most sincerely.
8/28/2017 2:30 AM
8/2/2017 1:15 AM
Sarah is a wonderful addition to the Hillside clinic! She seems very knowledgeable and did a fabulous job grooming Heidi, taking especially good care of her skin issues. We're really happy! thanks!
7/31/2017 3:03 PM
Staff is always friendly & pleasant
We are always seen on-time
Prices are good
You remember Sidney's birthday
Sent condolence when we lost Max & also made a donation in his memory to University
We'll never forget that gesture
7/28/2017 5:53 AM
Every one is so kind and friendly and all of you make us feel like family. hugs from Beau and Syd
7/25/2017 5:34 PM
Friendly, caring, knowledgeable, understanding
7/25/2017 3:53 PM
7/8/2017 3:59 PM
Staff is incredible, Roxy is always excited to go...... though I'm sure the liver treats help! ?? keep up the good work.... renos look awesome!
7/5/2017 3:42 PM
7/2/2017 10:50 AM
Dr. Lorna is the best! All the ladies are wonderful too. I could not imagine Theo & Tankie going anywhere else.
6/29/2017 1:10 AM
Love the service. Your appointment time is your actual appointment time. Girls at front are knowledgeable in what needs to be done for future appointments.
6/27/2017 4:04 PM
6/26/2017 3:52 PM
6/26/2017 10:49 AM
Dr. Rafman & Associates
6/26/2017 9:31 AM
6/22/2017 1:20 AM
Dr Lorna is kind, caring, compassionate and very knowledgeable ..... I can Feel that she really cares for my Dog.
And of course the ladies who are at the front desk are just as caring and kind.
Always a great experience for us :)
6/19/2017 3:37 PM
Friendly with owners and treats Lily so that she is happy to go to the vet. Of course this has been the way she has felt since her very first visit 8 years ago.
6/19/2017 2:11 AM
The staff and vets are caring, attentive and compassionate. Knowing that my pet is being cared for by someone who respects them and treats them as a family member... is such an ease to my heart.
6/17/2017 3:33 PM
Dr Rafman and the staff provide excellent care!
6/15/2017 4:37 AM
6/14/2017 3:52 PM
6/14/2017 1:13 AM
6/9/2017 7:53 AM
6/8/2017 2:45 AM
6/7/2017 9:28 PM
Staff is caring and sensitive to your individual needs. They are very accommodating, patient and professional. We haven't and wouldn't take our pets anywhere else for their care.
6/7/2017 6:31 AM
Friendly and efficient.
6/5/2017 3:27 AM
Wonderful, friendly, caring staff. Always very happy with the care Chelsea receives.
6/5/2017 2:08 AM
Great staff! Thank you. :)
6/3/2017 3:34 PM
Thank for excellent service, friendly staff and pet care.
6/3/2017 5:44 AM
6/1/2017 2:42 AM
I enjoy Hillside because the staff and vets are caring, compassionate, patient and understanding.
They treat my cat like he's a family member. The vets and staff answer all my questions and put me at ease
6/1/2017 1:07 AM
I really appreciate the way the vet and the vet techs keep me informed and up to date on procedures and post operative care for my cat. Every time I step through the door I feel welcome and sense a genuine interest and concern for my pets.
5/31/2017 11:54 PM
I love the friendliness of your clinic and the safety and caring I feel when I bring Pepper in for a professional visit.
I also value the expertise and analytical ability of your staff when Pepper presents with a difficult problem.
5/26/2017 7:17 AM
This was our first time to Hillside Clinic. Everyone was very friendly and knowledgeable!! Answered all our questions....even those of my daughter!! Bright and clean environment....plus a good selection of pet foods, supplements and supplies. We will definitely be returning!!!
5/24/2017 1:41 AM
As always, I can't say enough how happy I am with the level of care Chelsea receives at your clinic. Everyone treats her like she is their own. I always know that she will get the best care possible. Thank you all so much!
5/21/2017 3:30 AM
I feel like Dr Rafman is part of our family and as caring and loving of our fur babies as we are. And her team is great!
5/20/2017 5:49 AM
The staff at Hillside are patient, caring and supportive. Regardless of how busy everyone is, they take the time to attend to the needs of every pet owner, answer questions and go the extra mile to ensure an exceptional customer experience. My golden retriever recently had minor surgery and I had complete confidence that she would receive excellent care.. and she did. I would highly recommend (and I have) Hillside to any pet owner.
5/19/2017 4:06 AM
5/19/2017 1:05 AM
5/12/2017 4:04 PM
5/12/2017 1:30 PM
Friendly and informative staff. Convenient location.
5/11/2017 11:43 PM
5/11/2017 1:36 AM
5/10/2017 3:54 AM
Everyone at Hillside have always taken wonderful care of my furry kids. We've been clients for over 20 years and recommend Hillside to anyone who is looking for quality care for their pet(s).
Dr. Lorna and the ladies are exceptional. More like friends, even though Tankie might protest!
5/10/2017 2:48 AM
Great location and friendly, knowledgeable staff.
5/10/2017 12:49 AM
Everyone is friendly and caring .
5/8/2017 7:34 AM
5/7/2017 6:00 AM
5/7/2017 5:49 AM
I love everything about your clinic, staff and service we receive. Thank you!
5/5/2017 3:39 PM
Awesome service by Dr. Rafman and Tara! Your staff treated our dog Fritz as if he was your own. Kind, caring and great service!
5/5/2017 1:59 AM
Vet recommends but does not push tests etc to be done. I appreciate that. As my pet ages, I do understand that to keep him healthy, it might be best.
5/4/2017 2:53 AM
5/3/2017 10:58 PM
Your staff is not only very caring but extremely bright. My kitty has a difficult problem and I'm grateful for your wonderful care. Sometimes things can't be done all in one visit and I'm glad you recognize that e.g. an X-ray and an enema may take a number of visits when a cat is stressed.
6 star rating. Purrfect says my wild four-legged.
5/3/2017 6:28 PM
The Staff are very friendly and knowledgeable! Always feel confident coming in with my animals, I know they will receive great care~
5/3/2017 4:42 PM
I appreciate the friendliness of all staff. Everyone makes you welcome and doesn't rush you in and out. Questions are always answered.
5/2/2017 5:40 PM
Thorough and genuine care.
4/29/2017 3:46 PM
Friendly to both animal and owner and professional.
4/29/2017 2:57 AM
4/28/2017 3:21 AM
My dogs favorite place...go figure...
Super friendly and knowledgeable team!!!
4/28/2017 3:19 AM
Friendly, accommodating. Feel like you know me and my dog
4/26/2017 2:44 AM
Their kindness and support towards our furry family member.
4/25/2017 3:55 PM
Known Lorna for years won't say how long :). Long time :). Very caring and knowledgeable. Her team always has a smile on their faces and are sweet to deal with. Would highly recommend this clinic.
4/24/2017 8:40 AM
4/22/2017 4:00 PM
attentive service and care for animals. staff are friendly and attentive,
4/22/2017 7:20 AM
Thanks ladies for taking such good care of Morgan...special hugs to Tara from Morgan??
4/21/2017 12:43 PM
4/21/2017 6:38 AM
Great experience with the new VET!!!
Great addition to the Hillside Family!
4/20/2017 6:35 AM
4/20/2017 3:34 AM
friendly, efficient staff that treat Grady well
4/19/2017 5:01 AM
4/12/2017 2:39 AM
they did a great job as usual
4/10/2017 3:06 AM
Gus always enjoys his visit.
4/9/2017 4:14 PM
4/8/2017 6:08 AM
4/8/2017 4:18 AM
4/6/2017 2:18 AM
4/5/2017 10:30 AM
It's so reassuring to have the dog and cat looked after by a vet office where the entire staff are knowledgeable, caring and experienced. They keep track of seasonal needs as well as routine health matters so I don't have to worry. My dog is a rescue and came with anxiety about vet visits. Thanks to the efforts of the vet techs, Tia actually looks forward to her visits to Hillside! Thank you.
4/3/2017 1:03 AM
4/3/2017 1:00 AM
4/2/2017 3:43 PM
We love how friendly and welcoming you are . Also very understanding with Jessie as she announces her arrival from the parking lot .
4/1/2017 7:46 PM
Everyone is so very friendly and helpful! The veterinarians always explan steps and ask questions to make sure they can provide the best care for our dog Teddy. We have had a great experience with every visit. Thank you
4/1/2017 9:43 AM
Friendly, smiling Staff who seem happy to be working there and happy to see pets come in the door.
Groomer was great. I liked her friendly attitude.
4/1/2017 2:56 AM
3/31/2017 4:06 PM
3/31/2017 3:04 AM
Very thorough veterinary care. Staff and doctor pleasant to deal with.
3/29/2017 1:25 AM
I think it says a lot that our dog is always happy and excited to go to the vet. It says alot about where he's going.
I've always had the impression that services offered are in the best interest of your pet, and cost is often considered before offering it.
3/27/2017 4:06 AM
3/24/2017 2:52 AM
Really caring staff and vets, quick response time through phone and email, great service. Highly recommended.
3/22/2017 5:03 AM
Everyone is very friendly and helpful. Gentle and kind with my cats.
3/22/2017 3:16 AM
Larissa is an absolutely wonderful groomer - the best I've ever experienced. My dog, Ella-Blu has a thick, furry coat and Larissa makes her look beautiful each and every time. Larissa also has a wonderful energy and demeanour which makes the grooming experience very pleasant for my dog. Thank you Larissa for another fabulous job!!
3/21/2017 3:46 PM
3/18/2017 12:04 PM
Always helpful, friendly and caring.
3/18/2017 2:59 AM
3/17/2017 5:40 AM
I liked that Lorna called and updated me with Cadburys status post procedure. Also I appreciate the care and cuddles he gets there.
3/16/2017 1:04 AM
3/14/2017 12:14 PM
Staff are always friendly and caring. Although Spencer would never admit that he enjoys getting ready to go to the vet, he is OK with everything once he is extracted from the carrier. :-)
3/13/2017 3:57 AM
Ive been to a few different vets in Newmarket and this one is by far my favourite. Not very pricey and the staff is incredible. I can't remember her name but the one who has long brown hair and is always so energetic is so amazing, everytime we walk in the door she greets my pups with open arms always says hello my friends, and she is just incredible. The staff is kind caring and gentle.
3/13/2017 12:10 AM
Grateful for gentle, compassionate and informative care.
3/10/2017 3:51 PM
3/10/2017 4:25 AM
3/8/2017 5:18 AM
3/7/2017 4:21 PM
Everyone at Hillside always goes the extra mile to make our kitties feel at ease, and it is obvious that they really care about your pet's well-being.
3/7/2017 10:18 AM
3/6/2017 1:08 AM
3/4/2017 3:45 AM
3/4/2017 12:46 AM
they are like family and i can trust Cooper with them
3/1/2017 5:35 PM
You all are truly amazing!!!! I refer you all the time. I would definately say very knowledgable, helpful and kind hearted staff. They treat my dog extremely well. See you in 6 weeks, Chloe can't wait for her grooming. She loves it!!!!
3/1/2017 4:07 PM
I like the fact that everyone works hard to make the visit pleasant for both pets and people.
3/1/2017 4:05 PM
3/1/2017 4:12 AM
I give it 3 out of 5
3/1/2017 3:32 AM
3/1/2017 2:36 AM
The vet who saw Finnegan was thorough and open to our numerous questions about her development
2/28/2017 6:39 PM
Tara is always sweet and energetic, and Dr. Raffman is the most compassionate and knowledgeable vet I have ever known. She has helped me with every animal I have had in my care including from people whose furry friends I have had the privilege to help look after.
2/28/2017 3:00 PM
Friendly caring staff.
2/26/2017 2:17 AM
The staff is amazing!!! They treat my dog like their own and they even song to him. Everyone I spoke to was very knowledgeable and answered every question and concern i had. I highly recommend hillside to anyone. Thanks for a job well done ladies:)
2/24/2017 3:32 PM
2/23/2017 7:04 AM
I love bringing Emmett to the clinic
We are always greeted with smiling faces
Every single person acknowledges us.
We are never rushed
Emmett loves his liver treats
So thanks for being so interested in our lives
2/23/2017 1:07 AM
2/22/2017 4:50 PM
The vet that we always see for kado is always so nice and good to him. We live in bradford, and even though there are so many closer options for us, we choose to drive to you bc we know you and have such a good repor with you all! Thank you for always being wonderful!!
2/22/2017 11:23 AM
Gus remembers little but still had an enjoyable stay.
2/18/2017 11:15 AM
2/15/2017 3:45 PM
We always love coming to hillside! I always know that we have the best care possible for our pup! The staff is always fantastic and they really make you feel like family! Dr. Lorna is amazing as well as the other staff! Thank you for taking good care of our puppy and treating her as if she were your own!
2/15/2017 12:28 AM
Larissa did a wonderful job on Chelsea's haircut! She listened to all my concerns and directions and did exactly what I asked for. I'm so happy to have finally found a groomer that understands her special needs and is willing to work with us. Thank you, Larissa!
2/14/2017 4:57 PM
2/14/2017 4:45 PM
Always great care - treated as if they were their personal pets Lorna is always caring and very thorough in her approach but always mindful of costs Samantha and Chloe give 5 paws rating
2/11/2017 6:32 AM
Dr. Lorna and her staff are just amazing. I always feel like they have all the time in the world for both myself and my dog. They truly love all the animals in the clinic as much (or more?) than the owners do! Always a pleasant experience.
2/10/2017 3:50 PM
2/10/2017 9:33 AM
Friendly staff, and no waiting!
2/9/2017 8:18 AM
Been coming here with my pets for almost 25 years...The service just keeps improving ... no complaints.
2/9/2017 2:17 AM
I am so delighted with the Doctors and staff
My shitzu was developing bladder stones
Instead of operating they put her on a special diet
And opted no operation
They saved my girl !!
She is healthy and well I am forever grateful
Thank you from the bottom of my heart !!
2/8/2017 3:28 AM
2/6/2017 8:11 AM
All the staff are in love with Chloe! They fuss over her like she is their own! She would spend the day there just loving every minute of it:)
2/3/2017 3:50 PM
2/3/2017 3:43 PM
Hiilside always takea care iof our pets and us...love dr, Lorne Raibman . <3
2/2/2017 6:47 AM
Re Farleys lepto booster: already done in January
2/2/2017 3:36 AM
1/31/2017 7:06 PM
1/28/2017 3:18 PM
1/27/2017 5:38 PM
I appreciate the friendly welcome, care, help and advice that all of the staff share with me and my furry paws!
1/25/2017 2:12 AM
I feel like family whenever I visit.
Staff always have time to chat and show how much they love their jobs and our pets.
They use my first name and give Patches lots of attention.
1/24/2017 3:59 PM
Friendly, caring, helpful staff.
1/21/2017 4:51 AM
We love the friendly and professional service we always receive when we bring our fur babies to your clinic!
1/20/2017 9:07 PM
1/20/2017 5:41 PM
Everyone is always courteous, friendly and very helpful. I always feel that my cat Jinx is cared about as well as cared for. My sincere thanks to all of you.
1/19/2017 10:41 PM
Staff is knowledgeable and friendly.
1/18/2017 3:19 AM
Everyone is so great with our dog, always very helpful with every situation we have been faced with being a pet owner..
1/17/2017 6:52 PM
Alwsys prompt, professional and loving care!
1/16/2017 4:29 AM
Everyone was very friendly, helpful and informative!
1/16/2017 3:26 AM
Everyone is always so very knowledgeable, friendly and helpful and makes me and my pet(s) feel at ease throughout our visit.
1/16/2017 1:54 AM
Thank you for taking such good care of us!
Blue and Baby
1/15/2017 3:25 PM
All the staff have been so friendly and gentle with my cats. I have severe anxiety and when they were spayed/neutered, both on the same day, I knew I had come to a good place when I arrived to pick them up one of the staff was carrying them around together inside their sweater kangaroo style.
1/15/2017 2:06 AM
1/14/2017 2:14 AM
Your professionalism and care is outstanding!! Thank you!!
1/13/2017 9:21 AM
We love how much they care for our pets when we are there. Such an amazing friendly staff who are always there to answer our questions!
1/8/2017 4:39 PM
1/8/2017 12:32 AM
We weren't kept waiting. Staff were friendly and professional. My pet was a little uncooperative, but Lorna remained patient and used a distracting technique that was effective.
1/7/2017 7:07 AM
1/6/2017 4:36 AM
1/5/2017 11:57 AM
The staff is always so friendly, kind and helpful. You can tell they truly love their jobs!
12/30/2016 4:17 AM
12/29/2016 3:40 AM
Genuine friendliness and kindness to the animals and families
12/26/2016 4:18 AM
The staff is amazing!
12/23/2016 2:22 AM
Love the friendly and professional atmosphere. The compassionate staff are one of a kind!
12/21/2016 3:18 AM
Everyone there seems to genuinely care about the animals
12/21/2016 1:45 AM
I love how much the staff cares. They are always friendly and compassionate to both the pet parents and their fur babies.
12/18/2016 12:36 AM
I love the friendliness of the staff, and knowing that they are familiar with Chelsea's health issues so she gets the best care possible.
12/16/2016 11:11 AM
12/14/2016 7:28 PM
12/10/2016 3:58 AM
12/10/2016 1:24 AM
12/9/2016 4:18 AM
Love the friendly atmosphere of the reception area,your stafft make my my pups feel secure and welcome at each visit, they always leave with a waggy tail.
12/8/2016 6:47 AM
really like the time they take to explain procedure and itemized bill.
12/7/2016 6:55 PM
12/4/2016 1:55 AM
11/29/2016 11:23 PM
11/28/2016 11:03 AM
From the first time we brought our dog, Nola to Hillside, we felt comfortable & pleased with not only it's location but cleanliness & greeting to us & Nola upon entry (which has continued almost a year later). We especially liked how Dr. Rafman explained various procedures & continues to advise us in the best way for Nola. We enjoy this vet so much we switched another family dog to Hillside. They equally love the vet & get their dog groomed here as well. I'd recommend this vet again & again to a
11/28/2016 3:20 AM
11/27/2016 3:47 PM
11/25/2016 1:24 AM
11/22/2016 4:14 AM
Friendly environment for my dogs and very clean.
11/19/2016 4:17 PM
11/18/2016 3:05 AM
We always get great service and the staff is friendly. We had our dog groomed and we are happy with the results .
11/17/2016 2:32 PM
11/14/2016 2:57 AM
Gus loves you all!
11/13/2016 12:54 PM
Having confidence in Lorna to take the absolute best care of our furry family members means that we don't have any worries about the care they receive.
11/13/2016 8:21 AM
All of the staff are so friendly. They show genuine interest in both my pets and myself.
11/10/2016 11:01 AM
11/10/2016 3:48 AM
The entire staff at Hillside is amazing. They are respectful, dedicated, extraordinarily caring individuals who ensure that the entire visit is a positive experience. They also understand that while the visit is for a beloved pet, the owner(s) need just as much TLC :) and they deliver with warmth, compassion and expertise. Also, Larissa is THE best groomer I have ever known and I have recommended the Hillside clinic for veterinarian care and for grooming to a number of people and will continue
11/9/2016 4:11 PM
11/6/2016 5:47 AM
I have been going to Hillside now for 3 years and from the very first visit it felt like home for me and my dog Lizzie. The staff and doctors are some of my favourite people, their so friendly and go above and beyond for their furry patients. I highly recommend Hillside Veterinary Clinic!!!!!!
11/4/2016 5:14 AM
11/3/2016 3:56 PM
11/3/2016 2:01 AM
11/2/2016 4:00 PM
11/1/2016 4:28 AM
10/29/2016 3:18 AM
Pet owners love their animals like they are members of the family. When a pet is dropped off, you provide assurance he/she is in good hand caring hands. Animals are sometimes scared or nervous. So this is very important, probably more so for owners. I also would like to commend your groomer who is clearly a dog lover and compassionate to dogs - for many the haircut and other 'treatments' may not be so pleasant. But she not only does a good job but treats the dogs like the precious family that th
10/27/2016 2:18 AM
Staff are always friendly and personable. Genuinely show love for animals.
10/26/2016 4:00 PM
We're so appreciative of the advice and care we get for our pets at Hillside.
10/24/2016 7:38 AM
Always a pleasure taking our fur babies to Hillside. We drive from 45 mins away because we know our babies are well taken care of.
10/22/2016 3:58 PM
We love the great care you give our four legged furry family members!
10/22/2016 3:45 AM
10/18/2016 4:29 AM
Brought my dog in for grooming & as much as she was hiding under the chair when the groomer came out she looked really happy with her grooming experience & smelled great!!!
Thanks for doing an awesome job with her & putting her at ease.
10/17/2016 11:45 AM
Knowledgeable, courteous, professional and always ready to help. Great rapport with both people and pets.
10/15/2016 2:51 PM
10/15/2016 4:41 AM
Knowledgeable, caring, and extremely friendly.
10/13/2016 4:00 PM
10/13/2016 8:44 AM
Dr Rafman provides sensible and intelligent treatment
10/13/2016 1:07 AM
Staff is knowledgeable, make our dogs feel comfortable and a happy and always have their best interests at heart. Thanks ladies for another great visit.
10/10/2016 1:31 AM
Everyone is so good with Tia. She is actually starting to get as excited about going to Hillside as she is about Global Pets!
10/9/2016 2:15 AM
10/8/2016 1:08 AM
10/3/2016 5:02 PM
All of the staff are friendly and very conscious about how the do their respective jobs and make all pets and owners feel comfortable.
10/2/2016 3:13 AM
9/30/2016 4:13 PM
I have been a client at Hillside since 1994 and love Dr. Lorna Rafman and her staff. She has great compassion and empathy towards every situation. She always explains clearly what treatment options are available. Wonderful clinic
9/30/2016 12:20 AM
Dr. Lorna (I haven't had the pleasure of meeting the other vet) is wonderful. We have entrusted our beloved pets to the care of Hillside for quite sometime now. The staff are awesome. I would highly recommend this facility to anyone that asked for my opinion.
9/29/2016 2:55 AM
I have had two dogs come through Hillside....both sets of experiences have been very different but wonderful. Watson, our newest family member is a very nervous rescue with a multitude of emotional issues. Lorna and her team have been amazing with guidance and care, helping us navigate every issue.
9/25/2016 12:34 AM
9/24/2016 4:52 AM
From the moment we brought our dog to Hillside we felt comfortable with not only the employees but the environment our dog was in. It was calm, clean & bright. Besides being our vet for Nola, my parents have fallen in love with how well the groomer grooms their dog, cobi. We will continue to refer people to Hillside.
9/23/2016 4:31 PM
They were so sweet. They sang to my little guy.
9/23/2016 4:10 AM
Staff are exceptionally friendly and helpful. They love and care for our pets just like we do!
9/23/2016 2:20 AM
9/22/2016 2:14 AM
The willingness to have a comprehensive conversation about my pets' needs.
9/19/2016 2:51 PM
9/17/2016 3:32 PM
DR Lorna Raffman
9/17/2016 6:04 AM
Best place ever. Great staff and so caring
9/17/2016 1:52 AM
Tia is always treated so affectionately! She is starting to look forward to her visits to the clinic. Thank you for your excellent care.
9/17/2016 12:05 AM
You are all so professional and kind. You care for our dogs as if they were your own. Thank you!
9/16/2016 2:59 AM
Appreciate that my name and pets are remembered each time I come. Also the visit is always pleasant and kind and caring treatment of my cat.
9/15/2016 7:00 AM
Great staff, my dog loved the girls at the desk. Overall amazing first visit
9/15/2016 1:49 AM
Brought my 4-yr-old dog for the first time. The staff at Hillside took the time to understand his issues and temperament so they could best work with him. By the end of the visit, my dog was happy and excited but not at all anxious. A very positive first visit.
9/14/2016 12:48 AM
Everyone on staff is amazing. Whether it be on the phone, or an office visit we are always greeted warmly and attended to quickly. I wouldn't take Chelsea anywhere else.
9/9/2016 5:09 PM
Friendly and very helpful. Vets are caring and thorough.
9/9/2016 3:07 AM
9/6/2016 3:34 AM
They are always on time, and take great care ensuring my babies are safe and comfortable.
9/5/2016 3:23 AM
As usual you guys do an excellent job
9/4/2016 3:48 PM
Tex is always treated with love and caring by both he Vets ad the Techs
9/3/2016 7:23 AM
9/1/2016 11:24 PM
I am very grateful for your wonderful care of Pepper, my kitty.
Special thanks to Tara for suggesting that his cisapride dose be doubled when Vet Emergency recommended surgery for his colon problem. I could never have said OK to such a drastic solution for a mega colon even though it may be necessary for some cats. What a logical mind Tara has!
I'm always grateful to Dr. Rafman for her skill in treating him whenever we visit. Also, I know he is not in great spirits when he has to be a
8/31/2016 2:56 AM
Everyone is very kind and loving on your staff which really helps put our dogs at ease as well as myself. Your pets are like your children and it is really refreshing to have a team who is so caring and compassionate. Our vet explained everything in detail and was professional enough to call me directly with Buddy's blood test results. Thanks so much for everything you do.
8/27/2016 2:27 PM
We are very pleased with the service you provide for our cat Sweetpea. We think she senses your caring attitude because she never fusses when we bring her in to you.
8/26/2016 7:18 PM
8/26/2016 6:23 AM
Friendly, knowledgeable and always there for us.
8/25/2016 12:55 AM
8/24/2016 3:11 AM
I love that everyone is so friendly and genuinely cares about the animals. My cat is so terrified to be out of the house that she can be quite a challenge to examine and treat but the staff just chat away to her to ease her anxiety and try to make the visit as stress-free as possible. All of my family have been clients starting with my parents for well over 25 years. Thank you so much!!!!!
8/21/2016 3:29 AM
Friendly, knowledgeable, free nail clipping
8/20/2016 2:06 AM
I love the staff here. They always take care of our needs. Best vet in York region hands down.
8/18/2016 5:33 PM
Dr. Rafman was very diligent when checking my puppy and administering the vaccination. She patiently answered all my questions...and I had many questions since this is my family's first puppy. My puppy was very calm while Dr Rafman was checking her and I was very pleased with that.
8/18/2016 5:01 AM
Awesome service from very nice individuals.
8/18/2016 3:19 AM
8/15/2016 7:39 AM
The staff are very friendly and remember us when we come every year.
Dr Melissa (the new vet) was wonderful with our cat. He can be very anxious and he was very comfortable with her.
She answered all our questions and took enough time that we needed for our appointment.
The environment is very nice and all clients seem to enjoy coming to the waiting room.
8/15/2016 4:21 AM
Hillside Vets don't just say they care, then demonstrate it every time I'm in there.
8/14/2016 3:35 AM
8/11/2016 5:06 PM
8/11/2016 12:30 AM
The staff are always able to answer any questions regarding my dogs. They have always treated them as they would their own.
8/10/2016 4:27 PM
The friendly staff, that knows us personally
8/10/2016 4:09 PM
8/10/2016 6:25 AM
The staff at Hillside are incredible, they are always so friendly and we can really feel how passionate they are about animals.
8/8/2016 10:54 AM
8/7/2016 4:40 PM
8/6/2016 12:24 AM
8/5/2016 2:34 AM
8/5/2016 2:05 AM
I love how accommodating the staff and vets are for difficult pets.
8/4/2016 4:18 PM
8/3/2016 4:26 PM
I love Lorna. Super caring doctor, who wants the best for our pets, and us
8/2/2016 9:08 AM
We had our dog groomed and are very happy with the service.
8/1/2016 3:23 PM
Staff is welcoming and I have no compunction leaving Callie in such capable hands. My other cat, Panther, will be a little more difficult once I make an appointment for a check-up. LOL.
7/29/2016 2:35 AM
Everyone is so friendly and informative. They take the time to explaine everything that your pet requires.
They were very loving and kind with my golden retriever when she had to be in to get spayed.
- Preventative Medical Services- Surgery & Anesthesia- Pet Dental Care- Laboratory Services- Radiology- Cat Boarding- Pet Grooming- Additional Services- Health Care Products & Nutrition
Thank you for your interest in our Newmarket practice. The entire staff is dedicated not only to restoring your pet's health, but focuses on preventative care and customer's education. Our office has a small, friendly atmosphere that puts our patients at ease. You will not find a crowded waiting room or have trouble scheduling timely appointments at this Newmarket practice. Our practice has numerous specialties to satisfy every client needs.At Hillside, we understand that pets are part of the family - you and your pet will feel comfortable at Hillside vet clinic. We believe that the tremendous bond you have with your pet is important and so special. You will feel welcome in our pleasant and positive environment and we'll involve you in all aspects of your pet’s care.The Hillside animal hospital in Newmarket listens. We will listen to the health concerns you may have as we examine your pet(s) and formulate an individualized diagnostic and/or treatment plan. We will be happy to answer your questions at any time. We endeavor to provide you with written information on any health issues pertaining to your pet(s).Hillside veterinary hospital believes all pets are unique. We know how important it is to find a veterinary hospital suited to your individual needs. With that in mind, we encourage you to visit prior to entrusting us with your pet’s medical care. We will be pleased to offer you a tour of our hospital and/or a “meet and greet” in person prior to choosing us as the healthcare provider for your beloved pet(s).
Monday - Thursday: 8:00am - 7:00pm Friday: 8:00am - 5:00pmSaturday: 8:30am - 1:30pmSunday: Closed