Hillside Veterinary Clinic

17095 Yonge Street

Newmarket, ON L3Y 4V7

(905) 895-6065

wecare@hillsidevetclinic.ca

www.hillsidevetclinic.ca

Overall Rating

Overall Rating

251 reviews

Your rating: 5 out of 5 based on 249 reviews.

Latest Positive Review: Friendly with owners and treats Lily so that she i...

Client rating from 1 to 5

6/19/2017 3:37 PM

Friendly with owners and treats Lily so that she is happy to go to the vet. Of course this has been the way she has felt since her very first visit 8 years ago.

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6/19/2017 2:11 AM

The staff and vets are caring, attentive and compassionate. Knowing that my pet is being cared for by someone who respects them and treats them as a family member... is such an ease to my heart.

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6/17/2017 3:33 PM

Dr Rafman and the staff provide excellent care!

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6/15/2017 4:37 AM

I give it 5 out of 5

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6/14/2017 3:52 PM

I give it 5 out of 5

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6/14/2017 1:13 AM

I give it 5 out of 5

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6/9/2017 7:53 AM

I give it 5 out of 5

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6/8/2017 2:45 AM

I give it 5 out of 5

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6/7/2017 9:28 PM

Staff is caring and sensitive to your individual needs. They are very accommodating, patient and professional. We haven't and wouldn't take our pets anywhere else for their care.

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6/7/2017 6:31 AM

Friendly and efficient.

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6/5/2017 3:27 AM

Wonderful, friendly, caring staff. Always very happy with the care Chelsea receives.

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6/5/2017 2:08 AM

Great staff! Thank you. :)

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6/3/2017 3:34 PM

Thank for excellent service, friendly staff and pet care.

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6/3/2017 5:44 AM

I give it 4 out of 5

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6/1/2017 2:42 AM

I enjoy Hillside because the staff and vets are caring, compassionate, patient and understanding. They treat my cat like he's a family member. The vets and staff answer all my questions and put me at ease

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6/1/2017 1:07 AM

I really appreciate the way the vet and the vet techs keep me informed and up to date on procedures and post operative care for my cat. Every time I step through the door I feel welcome and sense a genuine interest and concern for my pets.

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5/31/2017 11:54 PM

I love the friendliness of your clinic and the safety and caring I feel when I bring Pepper in for a professional visit. I also value the expertise and analytical ability of your staff when Pepper presents with a difficult problem.

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5/26/2017 7:17 AM

This was our first time to Hillside Clinic. Everyone was very friendly and knowledgeable!! Answered all our questions....even those of my daughter!! Bright and clean environment....plus a good selection of pet foods, supplements and supplies. We will definitely be returning!!!

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5/24/2017 1:41 AM

As always, I can't say enough how happy I am with the level of care Chelsea receives at your clinic. Everyone treats her like she is their own. I always know that she will get the best care possible. Thank you all so much!

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5/21/2017 3:30 AM

I feel like Dr Rafman is part of our family and as caring and loving of our fur babies as we are. And her team is great!

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5/20/2017 5:49 AM

The staff at Hillside are patient, caring and supportive. Regardless of how busy everyone is, they take the time to attend to the needs of every pet owner, answer questions and go the extra mile to ensure an exceptional customer experience. My golden retriever recently had minor surgery and I had complete confidence that she would receive excellent care.. and she did. I would highly recommend (and I have) Hillside to any pet owner.

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5/19/2017 4:06 AM

I give it 5 out of 5

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5/19/2017 1:05 AM

I give it 5 out of 5

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5/12/2017 4:04 PM

I give it 5 out of 5

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5/12/2017 1:30 PM

Friendly and informative staff. Convenient location.

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5/11/2017 11:43 PM

I give it 5 out of 5

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5/11/2017 1:36 AM

Good advice,courteous

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5/10/2017 3:54 AM

Everyone at Hillside have always taken wonderful care of my furry kids. We've been clients for over 20 years and recommend Hillside to anyone who is looking for quality care for their pet(s). Dr. Lorna and the ladies are exceptional. More like friends, even though Tankie might protest!

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5/10/2017 2:48 AM

Great location and friendly, knowledgeable staff.

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5/10/2017 12:49 AM

Everyone is friendly and caring .

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5/8/2017 7:34 AM

I give it 5 out of 5

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5/7/2017 6:00 AM

I give it 5 out of 5

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5/7/2017 5:49 AM

I love everything about your clinic, staff and service we receive. Thank you!

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5/5/2017 3:39 PM

Awesome service by Dr. Rafman and Tara! Your staff treated our dog Fritz as if he was your own. Kind, caring and great service!

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5/5/2017 1:59 AM

Vet recommends but does not push tests etc to be done. I appreciate that. As my pet ages, I do understand that to keep him healthy, it might be best.

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5/4/2017 2:53 AM

I give it 5 out of 5

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5/3/2017 10:58 PM

Your staff is not only very caring but extremely bright. My kitty has a difficult problem and I'm grateful for your wonderful care. Sometimes things can't be done all in one visit and I'm glad you recognize that e.g. an X-ray and an enema may take a number of visits when a cat is stressed. 6 star rating. Purrfect says my wild four-legged.

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5/3/2017 6:28 PM

The Staff are very friendly and knowledgeable! Always feel confident coming in with my animals, I know they will receive great care~

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5/3/2017 4:42 PM

I appreciate the friendliness of all staff. Everyone makes you welcome and doesn't rush you in and out. Questions are always answered.

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5/2/2017 5:40 PM

Thorough and genuine care.

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4/29/2017 3:46 PM

Friendly to both animal and owner and professional.

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4/29/2017 2:57 AM

I give it 5 out of 5

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4/28/2017 3:21 AM

My dogs favorite place...go figure... Super friendly and knowledgeable team!!!

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4/28/2017 3:19 AM

Friendly, accommodating. Feel like you know me and my dog

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4/26/2017 2:44 AM

Their kindness and support towards our furry family member.

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4/25/2017 3:55 PM

Known Lorna for years won't say how long :). Long time :). Very caring and knowledgeable. Her team always has a smile on their faces and are sweet to deal with. Would highly recommend this clinic.

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4/24/2017 8:40 AM

I give it 5 out of 5

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4/22/2017 4:00 PM

attentive service and care for animals. staff are friendly and attentive,

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4/22/2017 7:20 AM

Thanks ladies for taking such good care of Morgan...special hugs to Tara from Morgan??

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4/21/2017 12:43 PM

I give it 5 out of 5

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4/21/2017 6:38 AM

Great experience with the new VET!!! Great addition to the Hillside Family!

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4/20/2017 6:35 AM

I give it 5 out of 5

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4/20/2017 3:34 AM

friendly, efficient staff that treat Grady well

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4/19/2017 5:01 AM

I give it 5 out of 5

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4/12/2017 2:39 AM

they did a great job as usual

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4/10/2017 3:06 AM

Gus always enjoys his visit.

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4/9/2017 4:14 PM

I give it 5 out of 5

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4/8/2017 6:08 AM

I give it 5 out of 5

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4/8/2017 4:18 AM

I give it 5 out of 5

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4/6/2017 2:18 AM

I give it 5 out of 5

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4/5/2017 10:30 AM

It's so reassuring to have the dog and cat looked after by a vet office where the entire staff are knowledgeable, caring and experienced. They keep track of seasonal needs as well as routine health matters so I don't have to worry. My dog is a rescue and came with anxiety about vet visits. Thanks to the efforts of the vet techs, Tia actually looks forward to her visits to Hillside! Thank you.

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4/3/2017 1:03 AM

I give it 4 out of 5

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4/3/2017 1:00 AM

I give it 5 out of 5

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4/2/2017 3:43 PM

We love how friendly and welcoming you are . Also very understanding with Jessie as she announces her arrival from the parking lot .

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4/1/2017 7:46 PM

Everyone is so very friendly and helpful! The veterinarians always explan steps and ask questions to make sure they can provide the best care for our dog Teddy. We have had a great experience with every visit. Thank you

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4/1/2017 9:43 AM

Friendly, smiling Staff who seem happy to be working there and happy to see pets come in the door. Groomer was great. I liked her friendly attitude.

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4/1/2017 2:56 AM

I give it 5 out of 5

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3/31/2017 4:06 PM

I give it 5 out of 5

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3/31/2017 3:04 AM

Very thorough veterinary care. Staff and doctor pleasant to deal with.

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3/29/2017 1:25 AM

I think it says a lot that our dog is always happy and excited to go to the vet. It says alot about where he's going. I've always had the impression that services offered are in the best interest of your pet, and cost is often considered before offering it.

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3/27/2017 4:06 AM

I give it 5 out of 5

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3/24/2017 2:52 AM

Really caring staff and vets, quick response time through phone and email, great service. Highly recommended.

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3/22/2017 5:03 AM

Everyone is very friendly and helpful. Gentle and kind with my cats.

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3/22/2017 3:16 AM

Larissa is an absolutely wonderful groomer - the best I've ever experienced. My dog, Ella-Blu has a thick, furry coat and Larissa makes her look beautiful each and every time. Larissa also has a wonderful energy and demeanour which makes the grooming experience very pleasant for my dog. Thank you Larissa for another fabulous job!!

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3/21/2017 3:46 PM

I give it 5 out of 5

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3/18/2017 12:04 PM

Always helpful, friendly and caring.

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3/18/2017 2:59 AM

I give it 5 out of 5

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3/17/2017 5:40 AM

I liked that Lorna called and updated me with Cadburys status post procedure. Also I appreciate the care and cuddles he gets there.

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3/16/2017 1:04 AM

I give it 4 out of 5

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3/14/2017 12:14 PM

Staff are always friendly and caring. Although Spencer would never admit that he enjoys getting ready to go to the vet, he is OK with everything once he is extracted from the carrier. :-)

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3/13/2017 3:57 AM

Ive been to a few different vets in Newmarket and this one is by far my favourite. Not very pricey and the staff is incredible. I can't remember her name but the one who has long brown hair and is always so energetic is so amazing, everytime we walk in the door she greets my pups with open arms always says hello my friends, and she is just incredible. The staff is kind caring and gentle.

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3/13/2017 12:10 AM

Grateful for gentle, compassionate and informative care.

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3/10/2017 3:51 PM

I give it 5 out of 5

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3/10/2017 4:25 AM

I give it 5 out of 5

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3/8/2017 5:18 AM

I give it 5 out of 5

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3/7/2017 4:21 PM

Everyone at Hillside always goes the extra mile to make our kitties feel at ease, and it is obvious that they really care about your pet's well-being.

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3/7/2017 10:18 AM

I give it 4 out of 5

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3/6/2017 1:08 AM

I give it 5 out of 5

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3/4/2017 3:45 AM

I give it 5 out of 5

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3/4/2017 12:46 AM

they are like family and i can trust Cooper with them

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3/1/2017 5:35 PM

You all are truly amazing!!!! I refer you all the time. I would definately say very knowledgable, helpful and kind hearted staff. They treat my dog extremely well. See you in 6 weeks, Chloe can't wait for her grooming. She loves it!!!!

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3/1/2017 4:07 PM

I like the fact that everyone works hard to make the visit pleasant for both pets and people.

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3/1/2017 4:05 PM

I give it 5 out of 5

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3/1/2017 4:12 AM

I give it 3 out of 5

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3/1/2017 3:32 AM

I give it 5 out of 5

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3/1/2017 2:36 AM

The vet who saw Finnegan was thorough and open to our numerous questions about her development

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2/28/2017 6:39 PM

Tara is always sweet and energetic, and Dr. Raffman is the most compassionate and knowledgeable vet I have ever known. She has helped me with every animal I have had in my care including from people whose furry friends I have had the privilege to help look after.

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2/28/2017 3:00 PM

Friendly caring staff.

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2/26/2017 2:17 AM

The staff is amazing!!! They treat my dog like their own and they even song to him. Everyone I spoke to was very knowledgeable and answered every question and concern i had. I highly recommend hillside to anyone. Thanks for a job well done ladies:)

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2/24/2017 3:32 PM

I give it 5 out of 5

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2/23/2017 7:04 AM

I love bringing Emmett to the clinic We are always greeted with smiling faces Every single person acknowledges us. We are never rushed Emmett loves his liver treats So thanks for being so interested in our lives

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2/23/2017 1:07 AM

I give it 4 out of 5

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2/22/2017 4:50 PM

The vet that we always see for kado is always so nice and good to him. We live in bradford, and even though there are so many closer options for us, we choose to drive to you bc we know you and have such a good repor with you all! Thank you for always being wonderful!!

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2/22/2017 11:23 AM

Gus remembers little but still had an enjoyable stay.

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2/18/2017 11:15 AM

I give it 5 out of 5

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2/15/2017 3:45 PM

We always love coming to hillside! I always know that we have the best care possible for our pup! The staff is always fantastic and they really make you feel like family! Dr. Lorna is amazing as well as the other staff! Thank you for taking good care of our puppy and treating her as if she were your own!

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2/15/2017 12:28 AM

Larissa did a wonderful job on Chelsea's haircut! She listened to all my concerns and directions and did exactly what I asked for. I'm so happy to have finally found a groomer that understands her special needs and is willing to work with us. Thank you, Larissa!

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2/14/2017 4:57 PM

I give it 5 out of 5

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2/14/2017 4:45 PM

Always great care - treated as if they were their personal pets Lorna is always caring and very thorough in her approach but always mindful of costs Samantha and Chloe give 5 paws rating

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2/11/2017 6:32 AM

Dr. Lorna and her staff are just amazing. I always feel like they have all the time in the world for both myself and my dog. They truly love all the animals in the clinic as much (or more?) than the owners do! Always a pleasant experience.

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2/10/2017 3:50 PM

I give it 5 out of 5

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2/10/2017 9:33 AM

Friendly staff, and no waiting!

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2/9/2017 8:18 AM

Been coming here with my pets for almost 25 years...The service just keeps improving ... no complaints.

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2/9/2017 2:17 AM

I am so delighted with the Doctors and staff At Hillside My shitzu was developing bladder stones Instead of operating they put her on a special diet And opted no operation They saved my girl !! She is healthy and well I am forever grateful Thank you from the bottom of my heart !!

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2/8/2017 3:28 AM

I give it 5 out of 5

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2/6/2017 8:11 AM

All the staff are in love with Chloe! They fuss over her like she is their own! She would spend the day there just loving every minute of it:)

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2/3/2017 3:50 PM

I give it 5 out of 5

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2/3/2017 3:43 PM

Hiilside always takea care iof our pets and us...love dr, Lorne Raibman . <3

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2/2/2017 6:47 AM

Re Farleys lepto booster: already done in January

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2/2/2017 3:36 AM

I give it 5 out of 5

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1/31/2017 7:06 PM

I give it 5 out of 5

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1/28/2017 3:18 PM

I give it 5 out of 5

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1/27/2017 5:38 PM

I appreciate the friendly welcome, care, help and advice that all of the staff share with me and my furry paws!

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1/25/2017 2:12 AM

I feel like family whenever I visit. Staff always have time to chat and show how much they love their jobs and our pets. They use my first name and give Patches lots of attention.

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1/24/2017 3:59 PM

Friendly, caring, helpful staff.

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1/21/2017 4:51 AM

We love the friendly and professional service we always receive when we bring our fur babies to your clinic!

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1/20/2017 9:07 PM

I give it 5 out of 5

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1/20/2017 5:41 PM

Everyone is always courteous, friendly and very helpful. I always feel that my cat Jinx is cared about as well as cared for. My sincere thanks to all of you.

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1/19/2017 10:41 PM

Staff is knowledgeable and friendly.

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1/18/2017 3:19 AM

Everyone is so great with our dog, always very helpful with every situation we have been faced with being a pet owner..

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1/17/2017 6:52 PM

Alwsys prompt, professional and loving care!

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1/16/2017 4:29 AM

Everyone was very friendly, helpful and informative!

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1/16/2017 3:26 AM

Everyone is always so very knowledgeable, friendly and helpful and makes me and my pet(s) feel at ease throughout our visit.

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1/16/2017 1:54 AM

Thank you for taking such good care of us! Blue and Baby

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1/15/2017 3:25 PM

All the staff have been so friendly and gentle with my cats. I have severe anxiety and when they were spayed/neutered, both on the same day, I knew I had come to a good place when I arrived to pick them up one of the staff was carrying them around together inside their sweater kangaroo style.

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1/15/2017 2:06 AM

I give it 5 out of 5

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1/14/2017 2:14 AM

Your professionalism and care is outstanding!! Thank you!!

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1/13/2017 9:21 AM

We love how much they care for our pets when we are there. Such an amazing friendly staff who are always there to answer our questions!

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1/8/2017 4:39 PM

I give it 5 out of 5

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1/8/2017 12:32 AM

We weren't kept waiting. Staff were friendly and professional. My pet was a little uncooperative, but Lorna remained patient and used a distracting technique that was effective.

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1/7/2017 7:07 AM

I give it 5 out of 5

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1/6/2017 4:36 AM

I give it 5 out of 5

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1/5/2017 11:57 AM

The staff is always so friendly, kind and helpful. You can tell they truly love their jobs!

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12/30/2016 4:17 AM

I give it 5 out of 5

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12/29/2016 3:40 AM

Genuine friendliness and kindness to the animals and families

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12/26/2016 4:18 AM

The staff is amazing!

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12/23/2016 2:22 AM

Love the friendly and professional atmosphere. The compassionate staff are one of a kind!

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12/21/2016 3:18 AM

Everyone there seems to genuinely care about the animals

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12/21/2016 1:45 AM

I love how much the staff cares. They are always friendly and compassionate to both the pet parents and their fur babies.

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12/18/2016 12:36 AM

I love the friendliness of the staff, and knowing that they are familiar with Chelsea's health issues so she gets the best care possible.

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12/16/2016 11:11 AM

I give it 5 out of 5

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12/14/2016 7:28 PM

I give it 4 out of 5

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12/10/2016 3:58 AM

I give it 5 out of 5

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12/10/2016 1:24 AM

I give it 5 out of 5

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12/9/2016 4:18 AM

Love the friendly atmosphere of the reception area,your stafft make my my pups feel secure and welcome at each visit, they always leave with a waggy tail.

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12/8/2016 6:47 AM

really like the time they take to explain procedure and itemized bill.

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12/7/2016 6:55 PM

I give it 5 out of 5

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12/4/2016 1:55 AM

I give it 5 out of 5

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11/29/2016 11:23 PM

I give it 5 out of 5

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11/28/2016 11:03 AM

From the first time we brought our dog, Nola to Hillside, we felt comfortable & pleased with not only it's location but cleanliness & greeting to us & Nola upon entry (which has continued almost a year later). We especially liked how Dr. Rafman explained various procedures & continues to advise us in the best way for Nola. We enjoy this vet so much we switched another family dog to Hillside. They equally love the vet & get their dog groomed here as well. I'd recommend this vet again & again to a

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11/28/2016 3:20 AM

I give it 5 out of 5

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11/27/2016 3:47 PM

I give it 5 out of 5

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11/25/2016 1:24 AM

I give it 5 out of 5

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11/22/2016 4:14 AM

Friendly environment for my dogs and very clean.

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11/19/2016 4:17 PM

I give it 5 out of 5

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11/18/2016 3:05 AM

We always get great service and the staff is friendly. We had our dog groomed and we are happy with the results .

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11/17/2016 2:32 PM

I give it 5 out of 5

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11/14/2016 2:57 AM

Gus loves you all!

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11/13/2016 12:54 PM

Having confidence in Lorna to take the absolute best care of our furry family members means that we don't have any worries about the care they receive.

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11/13/2016 8:21 AM

All of the staff are so friendly. They show genuine interest in both my pets and myself.

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11/10/2016 11:01 AM

I give it 5 out of 5

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11/10/2016 3:48 AM

The entire staff at Hillside is amazing. They are respectful, dedicated, extraordinarily caring individuals who ensure that the entire visit is a positive experience. They also understand that while the visit is for a beloved pet, the owner(s) need just as much TLC :) and they deliver with warmth, compassion and expertise. Also, Larissa is THE best groomer I have ever known and I have recommended the Hillside clinic for veterinarian care and for grooming to a number of people and will continue

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11/9/2016 4:11 PM

I give it 5 out of 5

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11/6/2016 5:47 AM

I have been going to Hillside now for 3 years and from the very first visit it felt like home for me and my dog Lizzie. The staff and doctors are some of my favourite people, their so friendly and go above and beyond for their furry patients. I highly recommend Hillside Veterinary Clinic!!!!!!

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11/4/2016 5:14 AM

I give it 5 out of 5

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11/3/2016 3:56 PM

I give it 5 out of 5

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11/3/2016 2:01 AM

Fantastic staff!

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11/2/2016 4:00 PM

I give it 5 out of 5

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11/1/2016 4:28 AM

I give it 5 out of 5

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10/29/2016 3:18 AM

Pet owners love their animals like they are members of the family. When a pet is dropped off, you provide assurance he/she is in good hand caring hands. Animals are sometimes scared or nervous. So this is very important, probably more so for owners. I also would like to commend your groomer who is clearly a dog lover and compassionate to dogs - for many the haircut and other 'treatments' may not be so pleasant. But she not only does a good job but treats the dogs like the precious family that th

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10/27/2016 2:18 AM

Staff are always friendly and personable. Genuinely show love for animals.

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10/26/2016 4:00 PM

We're so appreciative of the advice and care we get for our pets at Hillside.

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10/24/2016 7:38 AM

Always a pleasure taking our fur babies to Hillside. We drive from 45 mins away because we know our babies are well taken care of.

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10/22/2016 3:58 PM

We love the great care you give our four legged furry family members!

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10/22/2016 3:45 AM

I give it 5 out of 5

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10/18/2016 4:29 AM

Brought my dog in for grooming & as much as she was hiding under the chair when the groomer came out she looked really happy with her grooming experience & smelled great!!! Thanks for doing an awesome job with her & putting her at ease.

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10/17/2016 11:45 AM

Knowledgeable, courteous, professional and always ready to help. Great rapport with both people and pets.

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10/15/2016 2:51 PM

I give it 5 out of 5

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10/15/2016 4:41 AM

Knowledgeable, caring, and extremely friendly.

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10/13/2016 4:00 PM

I give it 4 out of 5

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10/13/2016 8:44 AM

Dr Rafman provides sensible and intelligent treatment

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10/13/2016 1:07 AM

Staff is knowledgeable, make our dogs feel comfortable and a happy and always have their best interests at heart. Thanks ladies for another great visit.

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10/10/2016 1:31 AM

Everyone is so good with Tia. She is actually starting to get as excited about going to Hillside as she is about Global Pets!

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10/9/2016 2:15 AM

I give it 5 out of 5

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10/8/2016 1:08 AM

I give it 5 out of 5

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10/3/2016 5:02 PM

All of the staff are friendly and very conscious about how the do their respective jobs and make all pets and owners feel comfortable.

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10/2/2016 3:13 AM

I give it 5 out of 5

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9/30/2016 4:13 PM

I have been a client at Hillside since 1994 and love Dr. Lorna Rafman and her staff. She has great compassion and empathy towards every situation. She always explains clearly what treatment options are available. Wonderful clinic

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9/30/2016 12:20 AM

Dr. Lorna (I haven't had the pleasure of meeting the other vet) is wonderful. We have entrusted our beloved pets to the care of Hillside for quite sometime now. The staff are awesome. I would highly recommend this facility to anyone that asked for my opinion.

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9/29/2016 2:55 AM

I have had two dogs come through Hillside....both sets of experiences have been very different but wonderful. Watson, our newest family member is a very nervous rescue with a multitude of emotional issues. Lorna and her team have been amazing with guidance and care, helping us navigate every issue.

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9/25/2016 12:34 AM

I give it 5 out of 5

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9/24/2016 4:52 AM

From the moment we brought our dog to Hillside we felt comfortable with not only the employees but the environment our dog was in. It was calm, clean & bright. Besides being our vet for Nola, my parents have fallen in love with how well the groomer grooms their dog, cobi. We will continue to refer people to Hillside.

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9/23/2016 4:31 PM

They were so sweet. They sang to my little guy.

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9/23/2016 4:10 AM

Staff are exceptionally friendly and helpful. They love and care for our pets just like we do!

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9/23/2016 2:20 AM

I give it 5 out of 5

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9/22/2016 2:14 AM

The willingness to have a comprehensive conversation about my pets' needs.

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9/19/2016 2:51 PM

I give it 5 out of 5

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9/17/2016 3:32 PM

DR Lorna Raffman

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9/17/2016 6:04 AM

Best place ever. Great staff and so caring

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9/17/2016 1:52 AM

Tia is always treated so affectionately! She is starting to look forward to her visits to the clinic. Thank you for your excellent care.

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9/17/2016 12:05 AM

You are all so professional and kind. You care for our dogs as if they were your own. Thank you!

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9/16/2016 2:59 AM

Appreciate that my name and pets are remembered each time I come. Also the visit is always pleasant and kind and caring treatment of my cat.

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9/15/2016 7:00 AM

Great staff, my dog loved the girls at the desk. Overall amazing first visit

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9/15/2016 1:49 AM

Brought my 4-yr-old dog for the first time. The staff at Hillside took the time to understand his issues and temperament so they could best work with him. By the end of the visit, my dog was happy and excited but not at all anxious. A very positive first visit.

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9/14/2016 12:48 AM

Everyone on staff is amazing. Whether it be on the phone, or an office visit we are always greeted warmly and attended to quickly. I wouldn't take Chelsea anywhere else.

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9/9/2016 5:09 PM

Friendly and very helpful. Vets are caring and thorough.

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9/9/2016 3:07 AM

I give it 4 out of 5

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9/6/2016 3:34 AM

They are always on time, and take great care ensuring my babies are safe and comfortable.

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9/5/2016 3:23 AM

As usual you guys do an excellent job

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9/4/2016 3:48 PM

Tex is always treated with love and caring by both he Vets ad the Techs

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9/3/2016 7:23 AM

I give it 5 out of 5

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9/1/2016 11:24 PM

I am very grateful for your wonderful care of Pepper, my kitty. Special thanks to Tara for suggesting that his cisapride dose be doubled when Vet Emergency recommended surgery for his colon problem. I could never have said OK to such a drastic solution for a mega colon even though it may be necessary for some cats. What a logical mind Tara has! I'm always grateful to Dr. Rafman for her skill in treating him whenever we visit. Also, I know he is not in great spirits when he has to be a

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Client rating from 1 to 5

8/31/2016 2:56 AM

Everyone is very kind and loving on your staff which really helps put our dogs at ease as well as myself. Your pets are like your children and it is really refreshing to have a team who is so caring and compassionate. Our vet explained everything in detail and was professional enough to call me directly with Buddy's blood test results. Thanks so much for everything you do.

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8/27/2016 2:27 PM

We are very pleased with the service you provide for our cat Sweetpea. We think she senses your caring attitude because she never fusses when we bring her in to you.

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8/26/2016 7:18 PM

I give it 5 out of 5

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8/26/2016 6:23 AM

Friendly, knowledgeable and always there for us.

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8/25/2016 12:55 AM

I give it 5 out of 5

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8/24/2016 3:11 AM

I love that everyone is so friendly and genuinely cares about the animals. My cat is so terrified to be out of the house that she can be quite a challenge to examine and treat but the staff just chat away to her to ease her anxiety and try to make the visit as stress-free as possible. All of my family have been clients starting with my parents for well over 25 years. Thank you so much!!!!!

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8/21/2016 3:29 AM

Friendly, knowledgeable, free nail clipping

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8/20/2016 2:06 AM

I love the staff here. They always take care of our needs. Best vet in York region hands down.

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8/18/2016 5:33 PM

Dr. Rafman was very diligent when checking my puppy and administering the vaccination. She patiently answered all my questions...and I had many questions since this is my family's first puppy. My puppy was very calm while Dr Rafman was checking her and I was very pleased with that.

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8/18/2016 5:01 AM

Awesome service from very nice individuals.

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8/18/2016 3:19 AM

I give it 4 out of 5

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8/15/2016 7:39 AM

The staff are very friendly and remember us when we come every year. Dr Melissa (the new vet) was wonderful with our cat. He can be very anxious and he was very comfortable with her. She answered all our questions and took enough time that we needed for our appointment. The environment is very nice and all clients seem to enjoy coming to the waiting room.

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8/15/2016 4:21 AM

Hillside Vets don't just say they care, then demonstrate it every time I'm in there.

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8/14/2016 3:35 AM

I give it 5 out of 5

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8/11/2016 5:06 PM

I give it 5 out of 5

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8/11/2016 12:30 AM

The staff are always able to answer any questions regarding my dogs. They have always treated them as they would their own.

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8/10/2016 4:27 PM

The friendly staff, that knows us personally

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8/10/2016 4:09 PM

I give it 5 out of 5

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8/10/2016 6:25 AM

The staff at Hillside are incredible, they are always so friendly and we can really feel how passionate they are about animals.

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8/8/2016 10:54 AM

I give it 4 out of 5

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8/7/2016 4:40 PM

I give it 5 out of 5

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8/6/2016 12:24 AM

I give it 5 out of 5

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8/5/2016 2:34 AM

I give it 4 out of 5

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8/5/2016 2:05 AM

I love how accommodating the staff and vets are for difficult pets.

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8/4/2016 4:18 PM

I give it 5 out of 5

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8/3/2016 4:26 PM

I love Lorna. Super caring doctor, who wants the best for our pets, and us

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8/2/2016 9:08 AM

We had our dog groomed and are very happy with the service.

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8/1/2016 3:23 PM

Staff is welcoming and I have no compunction leaving Callie in such capable hands. My other cat, Panther, will be a little more difficult once I make an appointment for a check-up. LOL. Thank you.

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7/29/2016 2:35 AM

Everyone is so friendly and informative. They take the time to explaine everything that your pet requires. They were very loving and kind with my golden retriever when she had to be in to get spayed.

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Languages:

- English

Services:

- Preventative Medical Services
- Surgery & Anesthesia
- Pet Dental Care
- Laboratory Services
- Radiology
- Cat Boarding
- Pet Grooming
- Additional Services
- Health Care Products & Nutrition

Affiliations:

To protect the authenticity of our reviews, only current clients of our hospitals are allowed to leave feedback on this page.

Clients receive an email invitation to provide feedback after they've completed a visit to the hospital. This ensures that anyone reading the reviews can be guaranteed that the review is a legitimate review. We do not allow our clients to edit client reviews they receive. All reviews are actual client reviews of this hospital.

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