Hillside Veterinary Clinic

17095 Yonge Street

Newmarket, ON L3Y 4V7

(905) 895-6065

wecare@hillsidevet.ca

www.hillsidevet.ca

Overall Rating

Overall Rating

410 reviews

Your rating: 5 out of 5 based on 408 reviews.

Latest Positive Review: I give it 5 out of 5

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10/19/2018 7:31 AM

I give it 5 out of 5

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10/19/2018 3:12 AM

I give it 5 out of 5

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10/18/2018 8:23 AM

Happy, pleasant staff. Treated my dog well. Great care from vet.

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10/17/2018 5:44 PM

Always so friendly and professional!

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10/16/2018 3:14 PM

Everyone at the clinic is always well informed and happy to help. I know my dogs are in good hands at Hillside.

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10/6/2018 2:19 AM

Dr. Webb is amazing. She's very knowledgeable and my cat Denny is very relaxed with her. She is aware of his medical history, is thorough and always provides great suggestions.

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10/4/2018 9:20 AM

You are all wonderful, as always.

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10/3/2018 11:26 PM

Everyone is knowledgeable in pet care, very accommodating especially when my dog was ill. The doctor explained everything about the neutering procedure. Thank you for all your care.

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10/2/2018 3:08 PM

Always friendly and kind to pup

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9/22/2018 1:09 AM

Everyone on staff here is wonderful. Chelsea is a VERY unique little dog and I'm always so grateful when she gets the TLC she needs to be comfortable when she's there for procedures.

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9/19/2018 8:16 AM

Every time I bring my Bernese Mountain dog to Hillside she is welcomed with open arms.....literally! Everyone is gentle and caring with her and understanding of her special needs. I also appreciate the time and effort all staff expend to help me understand treatment options for my dog. What a great team of professionals!

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9/18/2018 2:47 PM

Love that when my husband brought in our dog and he was unclear as to the decision to make, you put me on speaker phone to help determine the treatment plan..... that was great and much appreciated.

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9/17/2018 3:47 AM

We love Hillside Vet Clinic, and despite moving to Mississauga still make the drive to come see the wonderful and educated staff. They are always so helpful when I come in with my baby and always provide us with amazing care!

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9/13/2018 3:27 PM

I give it 5 out of 5

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9/9/2018 3:12 PM

I give it 5 out of 5

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9/7/2018 3:13 PM

I give it 5 out of 5

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9/6/2018 4:10 PM

I give it 5 out of 5

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9/6/2018 3:40 AM

Having to let go of a family pet is hard enough to go through as it is but, we thank you for making one of the worst days of our lives as warm, caring and professional as possible. I will definitely recommend your clinic whenever I can. Lynda Collings

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9/1/2018 10:25 AM

I give it 5 out of 5

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8/30/2018 4:24 PM

very friendly, excellent service and professional staff.

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8/29/2018 4:41 PM

Tankie is very well taken care of during his visits, and comes home even more spoiled. The staff is always professional and very friendly.........Hillside is our family.

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8/24/2018 3:06 AM

I give it 5 out of 5

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8/15/2018 4:10 PM

I give it 5 out of 5

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8/12/2018 1:08 AM

I give it 5 out of 5

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8/4/2018 12:11 PM

I give it 5 out of 5

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8/3/2018 1:23 AM

The doctor and staff are very professional but caring which is what you want for your pet.

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7/30/2018 5:03 AM

The staff at Hillside are very compassionate and friendly and above all professional. They acknowledge that I have a say in my dogs’ care and are not insistent about various procedures or treatments. We have been patients for over 14 years and I have always had excelllent care for my dogs.

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7/25/2018 3:26 PM

I give it 5 out of 5

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7/17/2018 3:26 PM

I give it 5 out of 5

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7/14/2018 1:15 AM

I give it 5 out of 5

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7/11/2018 11:48 AM

Thank you for taking such good care of Chelsea.

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7/10/2018 6:50 AM

I give it 5 out of 5

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7/5/2018 4:20 PM

Met a new doctor yesterday who was very professional but caring and knowledgeable with some recommendations on how to treat an ongoing issue with my dog. All the other staff are friendly and a pleasure to deal with.

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6/29/2018 4:49 PM

I give it 5 out of 5

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6/27/2018 3:50 PM

I give it 5 out of 5

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6/23/2018 3:08 AM

Compassionate, approachable and highly skilled care; willing to provide personalized approach to helping our pets; excellent pre and post procedure communication

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6/23/2018 1:43 AM

I give it 5 out of 5

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6/22/2018 2:48 PM

We were very pleased with Dr. Satchu's manner ,professionalism and advice. John & Pat Hopkins

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6/14/2018 3:14 PM

Very friendly and always helpful and able to answer any questions we have.

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6/12/2018 3:25 PM

Dr Jennifer and Jess would really wonderful through a difficult time on Monday. They were kind and caring and helped me through the my dog’s death.

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6/6/2018 1:50 PM

I give it 5 out of 5

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6/6/2018 4:20 AM

Very personalized and professional service. Genuinely felt like the doctor and staff cared about my pet.

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6/5/2018 3:14 PM

I give it 5 out of 5

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6/4/2018 2:00 PM

Excellent care as always.

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6/4/2018 3:54 AM

I give it 5 out of 5

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6/4/2018 3:53 AM

I give it 5 out of 5

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6/1/2018 4:36 AM

I give it 5 out of 5

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5/31/2018 5:23 AM

I love that the staff is very friendly, attentive and organized. I have not experienced any delays in years! I am extremely happy bringing my Fur Baby to Hillside??

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5/30/2018 5:35 PM

I give it 5 out of 5

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5/30/2018 3:17 PM

Staff is Great! Lorna best Vet ever :). Will miss her wishing her happiness and lots of fun in her future! Manon & Dave, looking to meeting the new Vet in the future (not too soon though :) )

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5/28/2018 5:05 AM

I give it 5 out of 5

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5/27/2018 6:09 PM

I give it 5 out of 5

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5/24/2018 3:30 PM

I give it 5 out of 5

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5/19/2018 3:11 PM

I appreciated the follow up email from Dr. Webb after we left with additional information.

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5/16/2018 3:31 PM

I give it 5 out of 5

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5/14/2018 4:47 PM

compassionate care of our pets

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5/14/2018 12:48 PM

I give it 5 out of 5

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5/14/2018 3:05 AM

The staff at Hillside are so friendly and caring. I feel very secure bringing my dog to this clinic. You can tell that their first priority is the well being of you pet. Highly recommend.

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5/14/2018 2:32 AM

I give it 5 out of 5

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5/12/2018 3:12 PM

Everyone one at your clinic was friendly and informative.

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5/10/2018 2:01 AM

Friendly, caring people. A place that Lily loves to visit despite getting her allergy shot.

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5/8/2018 4:03 PM

friendly and genuinely care about my pet! Are always cheerful and explain everything in detail. Have always given my dogs excellent care.

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5/7/2018 12:48 AM

Dr. Webb provided information and sound advice regarding senility and end of life care.

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5/6/2018 2:19 AM

I give it 5 out of 5

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5/4/2018 4:03 PM

I give it 5 out of 5

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5/4/2018 4:41 AM

I give it 5 out of 5

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5/3/2018 6:30 PM

The vet was very knowledgeable and answered all our questions. I feel more confident that I'll be able to train and take care of our puppies, and to give them the most comfortable life I can.

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5/2/2018 12:26 AM

I appreciate the wonderful care Chelsea receives every time we visit. Thank you so much for taking such good care of her.

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4/30/2018 1:59 AM

Jake loves the personal attention he gets when he comes for his check ups.

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4/29/2018 4:01 PM

I give it 5 out of 5

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4/28/2018 12:28 AM

I give it 5 out of 5

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4/22/2018 11:13 PM

I love that you calm my nerves and Cooper's too

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4/22/2018 6:59 AM

Dr. Webb was very helpful in diagnosiging our cat's health matter. The technicians were wonderful with Tiger as he was not a very agreeable patient. Dr. Webb called back promptly the next day with the test resulkts and explained everything very well, so that we understood clearly our pet's health situation. We were very releaved to understand the reults in such a caring manner.

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4/21/2018 5:46 PM

Your people are friendly and knowledgeable and you care about our Mr. Teddy. Thank you !

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4/21/2018 4:18 PM

The staff and Drs are always so sweet, friendly, knowledgeable and helpful! It’s always such a pleasure coming to the clinic and seeing the friendly faces. They are so great with all of my fur babes and I’m so happy to have this clinic as my go to! Thank you all for everything:)

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4/20/2018 3:39 AM

I give it 5 out of 5

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4/19/2018 6:29 PM

Always a positive experience & my Maggie is pampered.

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4/14/2018 7:43 AM

I give it 5 out of 5

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4/14/2018 12:44 AM

I give it 5 out of 5

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4/13/2018 3:51 AM

I give it 5 out of 5

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4/13/2018 3:31 AM

I give it 5 out of 5

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4/12/2018 3:22 PM

I give it 5 out of 5

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4/12/2018 3:38 AM

The staff was kind and receptive to our needs.

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4/12/2018 2:25 AM

I give it 5 out of 5

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4/10/2018 3:24 AM

I love everyone there! Diane at the front desk is amazing; so friendly. Jess, Tara and the other ladies treat Theo and Tankie as if they were their own dogs. I am also treated with the utmost respect and humour. I think Hillside is the best vet ever.

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4/4/2018 6:29 PM

Staff all around are really knowledgeable and are very friendly. They always seem to have the answer I need and if not they are happy to ask the vet for more information. Always have been happy with the customer service.

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4/4/2018 3:39 PM

I give it 5 out of 5

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4/4/2018 3:13 PM

The staff are very welcoming and friendly. Always a smile on their faces. I feel so comfortable bringing my cat there.

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4/3/2018 3:35 PM

I give it 5 out of 5

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3/28/2018 8:30 PM

Helpful, courteous, knowledgeable staff.

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3/26/2018 1:07 PM

I give it 5 out of 5

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3/25/2018 2:39 PM

I love the staff!! They truly care for the animals they treat and are so helpful when you call. I have been a client with Dr Rafman for 20 years and have always felt welcome and cared for.

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3/24/2018 4:36 AM

Friendly, caring, halpful

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3/17/2018 8:53 AM

Everyone is friendly and caring.

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3/16/2018 3:52 PM

The friendly and knowledgeable staff make the vet visits with our cat a memorable experience.

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3/16/2018 8:58 AM

I give it 5 out of 5

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3/16/2018 4:33 AM

Absolutely love the care and concern shown by the team at Hillside. So committed to the well being of my fur babies.

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3/15/2018 8:31 AM

I give it 5 out of 5

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3/14/2018 3:37 AM

Very friendly

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3/9/2018 3:28 PM

I have been coming to Hillside for over 30 years. Dr. Raffman is a talented veterinarian whom I have such great respect and gratitude for. She has helped us through some difficult times including treating hyperthyroidism, cancer, patella displacement, epilepsy and death. The staff at Hillside are always wonderful and light up when we bring our furry friends in. The care they give and the trust they have earned is irreplaceable. I always recommend Hillside Vet Clinic to all our friends.

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3/8/2018 4:28 AM

Another great visit to Hillside? Always kind to my fur babies.

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3/7/2018 4:11 PM

Very friendly and professional staff. I love that you love my dog!

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3/5/2018 12:18 PM

I give it 5 out of 5

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3/5/2018 2:55 AM

been coming here for years and love all the staff!! thank you for always being there and so friendly!

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2/28/2018 7:54 AM

The follow up email was much appreciated from two visits ago. The time that Dr Webb took to show and explain the X-rays was also appreciated.

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2/28/2018 3:36 AM

Since we now live two and a half hours away from Newmarket we do try to combine appointments when we can. We actually had our dental appointments prior to the appointment at Hillside. When we were out of the dentist appointment, which was at Keep 28 just steps away from your office I called to see if there was any chance we could bring Austin in early. The staff graciously accommodated us. It seems it worked out really well for all as there were no other patients there at the time. As there

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2/26/2018 8:41 AM

The staff is always at their best, you can be sure your pet will be well taken care of.

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2/26/2018 1:14 AM

Everyone was wonderful - the cats not so much! I apologize again!!

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2/23/2018 3:37 PM

I give it 5 out of 5

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2/21/2018 3:20 PM

I give it 5 out of 5

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2/19/2018 1:44 PM

The staff and Dr Rafman are very pleasant to deal with and very knowledgeable and reassuring of giving any time of treatment for my dog Bauer. They are great with her. They take the time to explain and address any concerns I may have.

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2/11/2018 9:07 AM

Your staff is very friendly. The doctor is very friendly and thorough.

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2/8/2018 3:42 PM

Appreciate the friendly welcome smiles and care for the pets that they show.

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2/8/2018 5:05 AM

Greatest vets and staff . They care about the dogs and their parents! Thanks Lorna and crew!

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2/7/2018 3:52 PM

I give it 5 out of 5

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2/3/2018 4:32 AM

I give it 5 out of 5

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2/2/2018 6:41 AM

I give it 5 out of 5

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2/1/2018 3:15 PM

Clean environment. Caring staff.

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1/31/2018 12:44 AM

I give it 5 out of 5

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1/30/2018 5:00 PM

I give it 5 out of 5

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1/30/2018 4:13 AM

Friendly and caring. They make us feel like family

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1/25/2018 6:26 AM

All staff are very friendly and personable. Care and attention was paid to our pet and to the needs of my daughter who was upset about the procedure of cat was going to undergo.

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1/18/2018 4:46 AM

The staff are always smiling and courteous and everyone always takes excellent care of my pet Jinx. Thank all of you very, very much.

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1/17/2018 10:50 PM

We always have a positive visit. Your staff is excellent!

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1/17/2018 2:22 AM

Well, I have been going there for so many years and I’ve never had a reason to leave. They’re like family!

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1/14/2018 3:40 PM

Dr. Webb came up with a plan to address our cat Denny's issues and gave us options regarding treatment and tests. She is very gentle and kind to Denny making him and us comfortable with the process.

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12/7/2017 8:20 AM

The staff is so friendly. Tara has known us for so many years. This visit we brought in a new cat and everyone was so great with our little new family member. Everyone takes the time to listen and talk and we never feel rushed. Every Vet responds to all our questions and concerns.

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11/25/2017 6:35 AM

The staff at Hillside have consistently been wonderful to me and to my sweet Golden retriever, Ella-Blu. Most recently, when Ella required emergency surgery to repair her severely damaged tail, they were compassionate, professional, informative and very kind at a time when I needed reassurance the most. With all that Ella has been through, she continues to bolt to the front door of the vet clinic every time she visits. Even she knows that Hillside is a very good place!

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11/23/2017 4:06 PM

Thank you!

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11/22/2017 5:57 AM

The TLC we receive from the entire staff is amazing. You have all become a part of our family, we wouldn't trust Chelsea's care to anyone else.

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11/19/2017 3:58 PM

I give it 4 out of 5

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11/10/2017 4:06 PM

I give it 5 out of 5

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10/27/2017 4:18 AM

Lorna is one of the best pet doctor! We love her!

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10/21/2017 3:37 AM

Love the care and concern from all the team when I take my fur babies to visit. Always feel like they are truly cared for.

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10/13/2017 1:22 AM

Very welcoming, professional and fun staff. Always so considerate too. Thank you, Megan, for taking Pepper out to the car for me. He said he received wonderful care and comfort during his stay at Hillside. Boy, he looks sleek and slim.

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10/6/2017 10:59 AM

I give it 5 out of 5

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10/2/2017 1:23 AM

I give it 5 out of 5

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9/29/2017 4:00 PM

Thank you so much for making me and Molly feel so welcome. The entire staff was extremely pleasant from beginning to end. It was really lovely meeting everyone and I look forward to our next visit!

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9/24/2017 1:30 PM

I give it 5 out of 5

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9/19/2017 4:48 PM

I give it 5 out of 5

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9/8/2017 12:27 AM

Dr. Kay was excellent with Django. Able to handle his exuberance with calm and tact. The staff were also great with Django. He's a sensitive, high energy dog (even with training) and can often overwhelm people. The staff have been great in how they handle him.

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9/4/2017 9:52 AM

Everyone is friendly and caring.

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8/30/2017 5:44 AM

I give it 5 out of 5

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8/28/2017 4:29 AM

I'm very grateful for the care that Pepper, my cat, receives from Hillside. He is a special needs puss but is doing well with Hillside's professional but very friendly approach. Thank you all most sincerely.

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8/28/2017 2:30 AM

I give it 5 out of 5

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8/2/2017 1:15 AM

Sarah is a wonderful addition to the Hillside clinic! She seems very knowledgeable and did a fabulous job grooming Heidi, taking especially good care of her skin issues. We're really happy! thanks!

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7/31/2017 3:03 PM

Staff is always friendly & pleasant We are always seen on-time Prices are good You remember Sidney's birthday Sent condolence when we lost Max & also made a donation in his memory to University We'll never forget that gesture Thank you

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7/28/2017 5:53 AM

Every one is so kind and friendly and all of you make us feel like family. hugs from Beau and Syd

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7/25/2017 5:34 PM

Friendly, caring, knowledgeable, understanding

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7/25/2017 3:53 PM

I give it 5 out of 5

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7/8/2017 3:59 PM

Staff is incredible, Roxy is always excited to go...... though I'm sure the liver treats help! ?? keep up the good work.... renos look awesome!

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7/5/2017 3:42 PM

I give it 4 out of 5

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7/2/2017 10:50 AM

Dr. Lorna is the best! All the ladies are wonderful too. I could not imagine Theo & Tankie going anywhere else.

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6/29/2017 1:10 AM

Love the service. Your appointment time is your actual appointment time. Girls at front are knowledgeable in what needs to be done for future appointments.

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6/27/2017 4:04 PM

I give it 5 out of 5

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6/26/2017 3:52 PM

I give it 5 out of 5

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6/26/2017 10:49 AM

Dr. Rafman & Associates

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6/26/2017 9:31 AM

I give it 4 out of 5

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6/22/2017 1:20 AM

Dr Lorna is kind, caring, compassionate and very knowledgeable ..... I can Feel that she really cares for my Dog. And of course the ladies who are at the front desk are just as caring and kind. Always a great experience for us :)

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6/19/2017 3:37 PM

Friendly with owners and treats Lily so that she is happy to go to the vet. Of course this has been the way she has felt since her very first visit 8 years ago.

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6/19/2017 2:11 AM

The staff and vets are caring, attentive and compassionate. Knowing that my pet is being cared for by someone who respects them and treats them as a family member... is such an ease to my heart.

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6/17/2017 3:33 PM

Dr Rafman and the staff provide excellent care!

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6/15/2017 4:37 AM

I give it 5 out of 5

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6/14/2017 3:52 PM

I give it 5 out of 5

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6/14/2017 1:13 AM

I give it 5 out of 5

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6/9/2017 7:53 AM

I give it 5 out of 5

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6/8/2017 2:45 AM

I give it 5 out of 5

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6/7/2017 9:28 PM

Staff is caring and sensitive to your individual needs. They are very accommodating, patient and professional. We haven't and wouldn't take our pets anywhere else for their care.

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6/7/2017 6:31 AM

Friendly and efficient.

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6/5/2017 3:27 AM

Wonderful, friendly, caring staff. Always very happy with the care Chelsea receives.

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6/5/2017 2:08 AM

Great staff! Thank you. :)

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6/3/2017 3:34 PM

Thank for excellent service, friendly staff and pet care.

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6/3/2017 5:44 AM

I give it 4 out of 5

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6/1/2017 2:42 AM

I enjoy Hillside because the staff and vets are caring, compassionate, patient and understanding. They treat my cat like he's a family member. The vets and staff answer all my questions and put me at ease

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0
Client rating from 1 to 5

6/1/2017 1:07 AM

I really appreciate the way the vet and the vet techs keep me informed and up to date on procedures and post operative care for my cat. Every time I step through the door I feel welcome and sense a genuine interest and concern for my pets.

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Client rating from 1 to 5

5/31/2017 11:54 PM

I love the friendliness of your clinic and the safety and caring I feel when I bring Pepper in for a professional visit. I also value the expertise and analytical ability of your staff when Pepper presents with a difficult problem.

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Client rating from 1 to 5

5/26/2017 7:17 AM

This was our first time to Hillside Clinic. Everyone was very friendly and knowledgeable!! Answered all our questions....even those of my daughter!! Bright and clean environment....plus a good selection of pet foods, supplements and supplies. We will definitely be returning!!!

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0
Client rating from 1 to 5

5/24/2017 1:41 AM

As always, I can't say enough how happy I am with the level of care Chelsea receives at your clinic. Everyone treats her like she is their own. I always know that she will get the best care possible. Thank you all so much!

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Client rating from 1 to 5

5/21/2017 3:30 AM

I feel like Dr Rafman is part of our family and as caring and loving of our fur babies as we are. And her team is great!

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0
Client rating from 1 to 5

5/20/2017 5:49 AM

The staff at Hillside are patient, caring and supportive. Regardless of how busy everyone is, they take the time to attend to the needs of every pet owner, answer questions and go the extra mile to ensure an exceptional customer experience. My golden retriever recently had minor surgery and I had complete confidence that she would receive excellent care.. and she did. I would highly recommend (and I have) Hillside to any pet owner.

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Client rating from 1 to 5

5/19/2017 4:06 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/19/2017 1:05 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/12/2017 4:04 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/12/2017 1:30 PM

Friendly and informative staff. Convenient location.

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Client rating from 1 to 5

5/11/2017 11:43 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/11/2017 1:36 AM

Good advice,courteous

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Client rating from 1 to 5

5/10/2017 3:54 AM

Everyone at Hillside have always taken wonderful care of my furry kids. We've been clients for over 20 years and recommend Hillside to anyone who is looking for quality care for their pet(s). Dr. Lorna and the ladies are exceptional. More like friends, even though Tankie might protest!

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Client rating from 1 to 5

5/10/2017 2:48 AM

Great location and friendly, knowledgeable staff.

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Client rating from 1 to 5

5/10/2017 12:49 AM

Everyone is friendly and caring .

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Client rating from 1 to 5

5/8/2017 7:34 AM

I give it 5 out of 5

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Client rating from 1 to 5

5/7/2017 6:00 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/7/2017 5:49 AM

I love everything about your clinic, staff and service we receive. Thank you!

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0
Client rating from 1 to 5

5/5/2017 3:39 PM

Awesome service by Dr. Rafman and Tara! Your staff treated our dog Fritz as if he was your own. Kind, caring and great service!

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Client rating from 1 to 5

5/5/2017 1:59 AM

Vet recommends but does not push tests etc to be done. I appreciate that. As my pet ages, I do understand that to keep him healthy, it might be best.

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0
Client rating from 1 to 5

5/4/2017 2:53 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

5/3/2017 10:58 PM

Your staff is not only very caring but extremely bright. My kitty has a difficult problem and I'm grateful for your wonderful care. Sometimes things can't be done all in one visit and I'm glad you recognize that e.g. an X-ray and an enema may take a number of visits when a cat is stressed. 6 star rating. Purrfect says my wild four-legged.

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Client rating from 1 to 5

5/3/2017 6:28 PM

The Staff are very friendly and knowledgeable! Always feel confident coming in with my animals, I know they will receive great care~

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Client rating from 1 to 5

5/3/2017 4:42 PM

I appreciate the friendliness of all staff. Everyone makes you welcome and doesn't rush you in and out. Questions are always answered.

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Client rating from 1 to 5

5/2/2017 5:40 PM

Thorough and genuine care.

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Client rating from 1 to 5

4/29/2017 3:46 PM

Friendly to both animal and owner and professional.

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Client rating from 1 to 5

4/29/2017 2:57 AM

I give it 5 out of 5

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Client rating from 1 to 5

4/28/2017 3:21 AM

My dogs favorite place...go figure... Super friendly and knowledgeable team!!!

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Client rating from 1 to 5

4/28/2017 3:19 AM

Friendly, accommodating. Feel like you know me and my dog

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Client rating from 1 to 5

4/26/2017 2:44 AM

Their kindness and support towards our furry family member.

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Client rating from 1 to 5

4/25/2017 3:55 PM

Known Lorna for years won't say how long :). Long time :). Very caring and knowledgeable. Her team always has a smile on their faces and are sweet to deal with. Would highly recommend this clinic.

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Client rating from 1 to 5

4/24/2017 8:40 AM

I give it 5 out of 5

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Client rating from 1 to 5

4/22/2017 4:00 PM

attentive service and care for animals. staff are friendly and attentive,

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0
Client rating from 1 to 5

4/22/2017 7:20 AM

Thanks ladies for taking such good care of Morgan...special hugs to Tara from Morgan??

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Client rating from 1 to 5

4/21/2017 12:43 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/21/2017 6:38 AM

Great experience with the new VET!!! Great addition to the Hillside Family!

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Client rating from 1 to 5

4/20/2017 6:35 AM

I give it 5 out of 5

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Client rating from 1 to 5

4/20/2017 3:34 AM

friendly, efficient staff that treat Grady well

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0
Client rating from 1 to 5

4/19/2017 5:01 AM

I give it 5 out of 5

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Client rating from 1 to 5

4/12/2017 2:39 AM

they did a great job as usual

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Client rating from 1 to 5

4/10/2017 3:06 AM

Gus always enjoys his visit.

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Client rating from 1 to 5

4/9/2017 4:14 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/8/2017 6:08 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/8/2017 4:18 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/6/2017 2:18 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/5/2017 10:30 AM

It's so reassuring to have the dog and cat looked after by a vet office where the entire staff are knowledgeable, caring and experienced. They keep track of seasonal needs as well as routine health matters so I don't have to worry. My dog is a rescue and came with anxiety about vet visits. Thanks to the efforts of the vet techs, Tia actually looks forward to her visits to Hillside! Thank you.

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Client rating from 1 to 5

4/3/2017 1:03 AM

I give it 4 out of 5

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Client rating from 1 to 5

4/3/2017 1:00 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

4/2/2017 3:43 PM

We love how friendly and welcoming you are . Also very understanding with Jessie as she announces her arrival from the parking lot .

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Client rating from 1 to 5

4/1/2017 7:46 PM

Everyone is so very friendly and helpful! The veterinarians always explan steps and ask questions to make sure they can provide the best care for our dog Teddy. We have had a great experience with every visit. Thank you

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0
Client rating from 1 to 5

4/1/2017 9:43 AM

Friendly, smiling Staff who seem happy to be working there and happy to see pets come in the door. Groomer was great. I liked her friendly attitude.

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0
Client rating from 1 to 5

4/1/2017 2:56 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/31/2017 4:06 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/31/2017 3:04 AM

Very thorough veterinary care. Staff and doctor pleasant to deal with.

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Client rating from 1 to 5

3/29/2017 1:25 AM

I think it says a lot that our dog is always happy and excited to go to the vet. It says alot about where he's going. I've always had the impression that services offered are in the best interest of your pet, and cost is often considered before offering it.

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0
Client rating from 1 to 5

3/27/2017 4:06 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/24/2017 2:52 AM

Really caring staff and vets, quick response time through phone and email, great service. Highly recommended.

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Client rating from 1 to 5

3/22/2017 5:03 AM

Everyone is very friendly and helpful. Gentle and kind with my cats.

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Client rating from 1 to 5

3/22/2017 3:16 AM

Larissa is an absolutely wonderful groomer - the best I've ever experienced. My dog, Ella-Blu has a thick, furry coat and Larissa makes her look beautiful each and every time. Larissa also has a wonderful energy and demeanour which makes the grooming experience very pleasant for my dog. Thank you Larissa for another fabulous job!!

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0
Client rating from 1 to 5

3/21/2017 3:46 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/18/2017 12:04 PM

Always helpful, friendly and caring.

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0
Client rating from 1 to 5

3/18/2017 2:59 AM

I give it 5 out of 5

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Client rating from 1 to 5

3/17/2017 5:40 AM

I liked that Lorna called and updated me with Cadburys status post procedure. Also I appreciate the care and cuddles he gets there.

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0
Client rating from 1 to 5

3/16/2017 1:04 AM

I give it 4 out of 5

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Client rating from 1 to 5

3/14/2017 12:14 PM

Staff are always friendly and caring. Although Spencer would never admit that he enjoys getting ready to go to the vet, he is OK with everything once he is extracted from the carrier. :-)

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Client rating from 1 to 5

3/13/2017 3:57 AM

Ive been to a few different vets in Newmarket and this one is by far my favourite. Not very pricey and the staff is incredible. I can't remember her name but the one who has long brown hair and is always so energetic is so amazing, everytime we walk in the door she greets my pups with open arms always says hello my friends, and she is just incredible. The staff is kind caring and gentle.

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Client rating from 1 to 5

3/13/2017 12:10 AM

Grateful for gentle, compassionate and informative care.

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Client rating from 1 to 5

3/10/2017 3:51 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/10/2017 4:25 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/8/2017 5:18 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/7/2017 4:21 PM

Everyone at Hillside always goes the extra mile to make our kitties feel at ease, and it is obvious that they really care about your pet's well-being.

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Client rating from 1 to 5

3/7/2017 10:18 AM

I give it 4 out of 5

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0
Client rating from 1 to 5

3/6/2017 1:08 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/4/2017 3:45 AM

I give it 5 out of 5

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Client rating from 1 to 5

3/4/2017 12:46 AM

they are like family and i can trust Cooper with them

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Client rating from 1 to 5

3/1/2017 5:35 PM

You all are truly amazing!!!! I refer you all the time. I would definately say very knowledgable, helpful and kind hearted staff. They treat my dog extremely well. See you in 6 weeks, Chloe can't wait for her grooming. She loves it!!!!

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Client rating from 1 to 5

3/1/2017 4:07 PM

I like the fact that everyone works hard to make the visit pleasant for both pets and people.

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Client rating from 1 to 5

3/1/2017 4:05 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/1/2017 4:12 AM

I give it 3 out of 5

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0
Client rating from 1 to 5

3/1/2017 3:32 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

3/1/2017 2:36 AM

The vet who saw Finnegan was thorough and open to our numerous questions about her development

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Client rating from 1 to 5

2/28/2017 6:39 PM

Tara is always sweet and energetic, and Dr. Raffman is the most compassionate and knowledgeable vet I have ever known. She has helped me with every animal I have had in my care including from people whose furry friends I have had the privilege to help look after.

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0
Client rating from 1 to 5

2/28/2017 3:00 PM

Friendly caring staff.

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0
Client rating from 1 to 5

2/26/2017 2:17 AM

The staff is amazing!!! They treat my dog like their own and they even song to him. Everyone I spoke to was very knowledgeable and answered every question and concern i had. I highly recommend hillside to anyone. Thanks for a job well done ladies:)

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0
Client rating from 1 to 5

2/24/2017 3:32 PM

I give it 5 out of 5

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Client rating from 1 to 5

2/23/2017 7:04 AM

I love bringing Emmett to the clinic We are always greeted with smiling faces Every single person acknowledges us. We are never rushed Emmett loves his liver treats So thanks for being so interested in our lives

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Client rating from 1 to 5

2/23/2017 1:07 AM

I give it 4 out of 5

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Client rating from 1 to 5

2/22/2017 4:50 PM

The vet that we always see for kado is always so nice and good to him. We live in bradford, and even though there are so many closer options for us, we choose to drive to you bc we know you and have such a good repor with you all! Thank you for always being wonderful!!

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Client rating from 1 to 5

2/22/2017 11:23 AM

Gus remembers little but still had an enjoyable stay.

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Client rating from 1 to 5

2/18/2017 11:15 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/15/2017 3:45 PM

We always love coming to hillside! I always know that we have the best care possible for our pup! The staff is always fantastic and they really make you feel like family! Dr. Lorna is amazing as well as the other staff! Thank you for taking good care of our puppy and treating her as if she were your own!

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Client rating from 1 to 5

2/15/2017 12:28 AM

Larissa did a wonderful job on Chelsea's haircut! She listened to all my concerns and directions and did exactly what I asked for. I'm so happy to have finally found a groomer that understands her special needs and is willing to work with us. Thank you, Larissa!

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0
Client rating from 1 to 5

2/14/2017 4:57 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

2/14/2017 4:45 PM

Always great care - treated as if they were their personal pets Lorna is always caring and very thorough in her approach but always mindful of costs Samantha and Chloe give 5 paws rating

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Client rating from 1 to 5

2/11/2017 6:32 AM

Dr. Lorna and her staff are just amazing. I always feel like they have all the time in the world for both myself and my dog. They truly love all the animals in the clinic as much (or more?) than the owners do! Always a pleasant experience.

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0
Client rating from 1 to 5

2/10/2017 3:50 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

2/10/2017 9:33 AM

Friendly staff, and no waiting!

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Client rating from 1 to 5

2/9/2017 8:18 AM

Been coming here with my pets for almost 25 years...The service just keeps improving ... no complaints.

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Client rating from 1 to 5

2/9/2017 2:17 AM

I am so delighted with the Doctors and staff At Hillside My shitzu was developing bladder stones Instead of operating they put her on a special diet And opted no operation They saved my girl !! She is healthy and well I am forever grateful Thank you from the bottom of my heart !!

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Client rating from 1 to 5

2/8/2017 3:28 AM

I give it 5 out of 5

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Client rating from 1 to 5

2/6/2017 8:11 AM

All the staff are in love with Chloe! They fuss over her like she is their own! She would spend the day there just loving every minute of it:)

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Client rating from 1 to 5

2/3/2017 3:50 PM

I give it 5 out of 5

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Client rating from 1 to 5

2/3/2017 3:43 PM

Hiilside always takea care iof our pets and us...love dr, Lorne Raibman . <3

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0
Client rating from 1 to 5

2/2/2017 6:47 AM

Re Farleys lepto booster: already done in January

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0
Client rating from 1 to 5

2/2/2017 3:36 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/31/2017 7:06 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/28/2017 3:18 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/27/2017 5:38 PM

I appreciate the friendly welcome, care, help and advice that all of the staff share with me and my furry paws!

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0
Client rating from 1 to 5

1/25/2017 2:12 AM

I feel like family whenever I visit. Staff always have time to chat and show how much they love their jobs and our pets. They use my first name and give Patches lots of attention.

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0
Client rating from 1 to 5

1/24/2017 3:59 PM

Friendly, caring, helpful staff.

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0
Client rating from 1 to 5

1/21/2017 4:51 AM

We love the friendly and professional service we always receive when we bring our fur babies to your clinic!

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0
Client rating from 1 to 5

1/20/2017 9:07 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/20/2017 5:41 PM

Everyone is always courteous, friendly and very helpful. I always feel that my cat Jinx is cared about as well as cared for. My sincere thanks to all of you.

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0
Client rating from 1 to 5

1/19/2017 10:41 PM

Staff is knowledgeable and friendly.

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Client rating from 1 to 5

1/18/2017 3:19 AM

Everyone is so great with our dog, always very helpful with every situation we have been faced with being a pet owner..

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Client rating from 1 to 5

1/17/2017 6:52 PM

Alwsys prompt, professional and loving care!

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0
Client rating from 1 to 5

1/16/2017 4:29 AM

Everyone was very friendly, helpful and informative!

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Client rating from 1 to 5

1/16/2017 3:26 AM

Everyone is always so very knowledgeable, friendly and helpful and makes me and my pet(s) feel at ease throughout our visit.

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Client rating from 1 to 5

1/16/2017 1:54 AM

Thank you for taking such good care of us! Blue and Baby

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Client rating from 1 to 5

1/15/2017 3:25 PM

All the staff have been so friendly and gentle with my cats. I have severe anxiety and when they were spayed/neutered, both on the same day, I knew I had come to a good place when I arrived to pick them up one of the staff was carrying them around together inside their sweater kangaroo style.

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Client rating from 1 to 5

1/15/2017 2:06 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/14/2017 2:14 AM

Your professionalism and care is outstanding!! Thank you!!

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0
Client rating from 1 to 5

1/13/2017 9:21 AM

We love how much they care for our pets when we are there. Such an amazing friendly staff who are always there to answer our questions!

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0
Client rating from 1 to 5

1/8/2017 4:39 PM

I give it 5 out of 5

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Client rating from 1 to 5

1/8/2017 12:32 AM

We weren't kept waiting. Staff were friendly and professional. My pet was a little uncooperative, but Lorna remained patient and used a distracting technique that was effective.

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0
Client rating from 1 to 5

1/7/2017 7:07 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/6/2017 4:36 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

1/5/2017 11:57 AM

The staff is always so friendly, kind and helpful. You can tell they truly love their jobs!

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0
Client rating from 1 to 5

12/30/2016 4:17 AM

I give it 5 out of 5

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Client rating from 1 to 5

12/29/2016 3:40 AM

Genuine friendliness and kindness to the animals and families

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0
Client rating from 1 to 5

12/26/2016 4:18 AM

The staff is amazing!

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Client rating from 1 to 5

12/23/2016 2:22 AM

Love the friendly and professional atmosphere. The compassionate staff are one of a kind!

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0
Client rating from 1 to 5

12/21/2016 3:18 AM

Everyone there seems to genuinely care about the animals

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Client rating from 1 to 5

12/21/2016 1:45 AM

I love how much the staff cares. They are always friendly and compassionate to both the pet parents and their fur babies.

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Client rating from 1 to 5

12/18/2016 12:36 AM

I love the friendliness of the staff, and knowing that they are familiar with Chelsea's health issues so she gets the best care possible.

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0
Client rating from 1 to 5

12/16/2016 11:11 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

12/14/2016 7:28 PM

I give it 4 out of 5

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0
Client rating from 1 to 5

12/10/2016 3:58 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

12/10/2016 1:24 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

12/9/2016 4:18 AM

Love the friendly atmosphere of the reception area,your stafft make my my pups feel secure and welcome at each visit, they always leave with a waggy tail.

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0
Client rating from 1 to 5

12/8/2016 6:47 AM

really like the time they take to explain procedure and itemized bill.

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Client rating from 1 to 5

12/7/2016 6:55 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

12/4/2016 1:55 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

11/29/2016 11:23 PM

I give it 5 out of 5

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Client rating from 1 to 5

11/28/2016 11:03 AM

From the first time we brought our dog, Nola to Hillside, we felt comfortable & pleased with not only it's location but cleanliness & greeting to us & Nola upon entry (which has continued almost a year later). We especially liked how Dr. Rafman explained various procedures & continues to advise us in the best way for Nola. We enjoy this vet so much we switched another family dog to Hillside. They equally love the vet & get their dog groomed here as well. I'd recommend this vet again & again to a

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0
Client rating from 1 to 5

11/28/2016 3:20 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

11/27/2016 3:47 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

11/25/2016 1:24 AM

I give it 5 out of 5

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0
Client rating from 1 to 5

11/22/2016 4:14 AM

Friendly environment for my dogs and very clean.

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Client rating from 1 to 5

11/19/2016 4:17 PM

I give it 5 out of 5

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0
Client rating from 1 to 5

11/18/2016 3:05 AM

We always get great service and the staff is friendly. We had our dog groomed and we are happy with the results .

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Client rating from 1 to 5

11/17/2016 2:32 PM

I give it 5 out of 5

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