Friendly and caring

I give it 5 out of 5

Love the doctors and staff. Always kind and compassionate. Everything is always explained well and all my questions and concerns addressed.

Everyone at Sunnymead Animal Hospital is very conscientious about my pets' well being. They take all the care to make my pets feel safe and secure (myself calm) and take every measure to practice and maintain safe distancing by keeping the lobbies closed but still providing excellent service to my pets.

Our family has been a client of Sunnymead Animal Hospital for probably 25+ years and I will never change vets as the staff here truly cares about your pet and are the best at what they do !!!! Love them :-)

Staff is always friendly, caring... ALL the vets are excellent and care about the well being of my dogs.

I give it 5 out of 5

I give it 5 out of 5

You have really nice friendly people

Through these times I know it’s difficult. I would like very much to be with Dixie and Shelly on their visits. Thank you for taking good care of them both.

I give it 5 out of 5

Dr Ontiveros is a truly caring veterinarian! As she cleaned our dog's teeth and assessed the status of them she called us with her recommendations prior to moving forward. She was concerned as to whether our dog was in pain or would be. She seemingly loves her profession and reflects that in her communication and actions! The staff is kind and considerate as well! Great office!

The staff is very knowledgable and can answer questions you may have - especially now during the Covid - 19 virus procedures (we remain in the car while our doggies are examined.) Dr Ontiveros is so sweet, kind and patient with our babies. I have to give special kudos to Heather. She was so patient with me when I had to cancel an appt on the same day - then came at the wrong time - two hours late to our rescheduled appt - but then she took time to work us into another appt two days later. This

Staff is always so friendly!

Staff is always so helpful and nice on the phone and in person. There is never a wait when I arrive for my appointment and the Dr is very attentive and answers all my questions

Love the care and kindness you show to my fur-babies no matter how busy you are. You guys are the best and I never want to go anywhere else.

I first came to find Sunnymead about 6 or 7 years ago when I needed to have my dogs tail amputated. After visiting another clinic I was so upset with the way my dog and I were treated. I came to Sunnymead and was put at ease by Dr. Ontiveros. She was so loving and so knowledgeable that I have not been to another vet since. Every time I come in I am just amazed at how the staff truly cares about all the animals there. I continually recommend your clinic! - Chenoa Morris (Cow Morris, Frank Morris

I give it 5 out of 5

everyone is kind, compassionate, with me and my pets. The facility is always clean. they really treat me like they care.

I give it 5 out of 5

We never feel rushed. Always feel the doctors listen and provide good explanations. They also listen to our input and desires as pet owners

We always receive straight forward answers concerning our pets. The care is second to none. The staff is always friendly and informative.

Love your staff n Dr. Everyone is very nice n my dogs are always treated very well. I have been other places with my pit bulls were treated not so nice.

All staff and Dr. Lauro were very attentive in meeting the needs of my pet. The curbside service during this pandemic is very efficient and safe. Highly recommend Sunnymead Animal Hospital services.

I give it 5 out of 5

Every one there is so caring and sincere I had to put down my precious Princess she was my joy you made me feel at peace knowing she was in good hands the girl assisting in this was so gentle with her. The doctor explained everything that was wrong with Princess and I could tell she was so sincere and so helpful with me making my decision to have princess put down. I cannot thank you all for your kindness.

I appreciate the loving and compassionate way you care for my furry babies.

I have lived in Moreno Valley 33 yrs; I have always gone here... The vets are all so loving and caring; the staff is so friendly!

My visit with Dr. Lauro and staff was very pleasant and informative! The vet technicians are all very sweet and professional. I truly appreciate the care they all provide to my dogs.

I have been to several vets, clinics, shelters and this place and especially Doctor Howard is by far the best. They are gentle caring and loving with our pets as well as understanding with us owners. Thank you Sunnymead Animal Hospital for taking care of our furry friends!!!

always friendly , eager to help ,knowledgable . thank you

POLITE front office and always HELPFUL, Staff kind to animals, Good and NICE/PLEASENT Dr.’s. Easy to get in most often. SAFTY PRECATIONS for covid-19!!!!!!!!

You treat my pets with respect and kindness, and listen to my concerns with the same respect.

I give it 5 out of 5

During a most difficult time the staff were awesome they explained my options, made sure I was informed and very patient with me and most of all they were loving towards my dog.

I give it 5 out of 5

The staff always treat my fur babies kindly.

I give it 5 out of 5

I give it 5 out of 5

Customer Service is outstanding with the personnel and the Doctors (Vet's).

You guys take great care of my dog koda . Every time I come she gets very excited . You guys treat her so well ! Thank you !

Thank you for your professionalism, kindness and understanding and the care of our animals especially in these trying days.

good service

I give it 5 out of 5

We love the friendly staff and the informative and caring doctors at Sunnymead Animal Hospital.

Always a wonderful experience! Marissa & Heather are so pleasant to talk to and you had a gentleman helping as well who was super sweet! Didn't catch his name. We left with a full plan to help aide in our baby's care and are on the road to less allergy flare ups!!

I give it 5 out of 5

You were wonderful with all of our dogs.Very caring staff

I give it 5 out of 5

I give it 5 out of 5

JJ loves to see Dr. Howard She is so gentle and caring. The staff support are GREAT!!!!Best Clinic we've ever gone to and the only one JJ's ever had.

I give it 3 out of 5

I give it 5 out of 5

Very informative. Felt secure when I dropped my dog off.

very caring and supportive team. I appreciate all of you so very much!

Caring, knowledgeable.

great, friendly and knowledgeable staff. Top rate care for your pet(s).

Everyone is always very kind and caring. Dr Howard took time to answer all my questions and discuss treatment options. Your clinic is the best!!

The doctors and staff are absolutely kind compassionate towards are pets and ourselves and courteous and patient.

I give it 5 out of 5

Everyone is always upbeat and polite and they are an amazing staff

Our pets have always received the best care. Dr Howard and all the staff are wonderful!

The Drs. are caring and informative .

I give it 5 out of 5

I give it 5 out of 5

Very friendly and gentle towards and baby Khloe Also very attentive and answered all of our questions post surgery

You are ALWAYS so responsive and fast to get my babies in to see a Doctor, usually Dr. Ontiveros for me but my 4 children have seen them all. It is quite comforting knowing I can count on you. When they are not OK, then I am not OK. Also the office staff are always so helpful and friendly. You ALL are a pleasure!

Excellent Service. Arrived on time, called the office, and within a few minutes, a staff member came to my car, and took my two cats into the clinic for routine treatment while I waited in the car. The staff members were very personable and caring. I was very impressed with their professionalism and adherence to COVID-19 procedures.

Kmowledgeable, caring staff. Reasonable cost.

I appreciate that I was able to get an appt within a week. Everyone was gracious and thorough-from making the appt to dropping off the dogs to paying the bill. Doctor O's explanation was easy to understand and I liked the act that I had options.

Your staff is so friendly & caring. Very professional. They really care about the animals.

I give it 5 out of 5

I give it 5 out of 5

Dr. O is always thorough, gentle, and understanding. Love her!!!

All the tenicians Were knowledgeable nice and friendly

Great balance between care for our new kitten and concern for everyone’s safety! These are difficult times but everyone we dealt with was professional and conscientious which we appreciated.

We love the staff and our Doctor Laurel!

I give it 5 out of 5

We love that Dr. Ontiveros is so thorough with her explanations. She puts all aspects of the pet’s health history into her recommendations. She never pushes treatment that isn’t for the animal’s best interest

Everyone is friendly - my dogs are happy and healthy!

I give it 5 out of 5

I love the communication between Dr, staff and client. Most valuable asset, in my book, is clearly understanding what my pet’s optimum health needs are and how best to achieve that goal. Everyone works together to make sure, as a client, I am informed so my pet benefits from the best care possible.

I give it 5 out of 5

Thestaff isexcellent. Always freindly & explainsthings ery well. The drive up serviceis soeasy.

I give it 5 out of 5

Everyone is extremely helpful. Your concerns are important and they offer options as to what the next steps should be.. It is a team effort.

Quick, friendly staff

we love the staff and the doctors. Excellent care for our dogs.

The staff is very friendly. In these time the service was Excellent.

I give it 5 out of 5

I give it 5 out of 5

Love how fast I can get my pets in and out and have the best care from the staff and vets.

I give it 5 out of 5

Dr O and staff have taken care of my pets for over 15 years. They are always kind and compassionate.

I love how attentive the staff is. We feel very comfortable bringing our pet to your location and really feel that the care is amazing!

I give it 4 out of 5

Excellent job like always we love you guys all of you there doctors and the staff Zoe bossy and skiskey love going there thank you for everything

I give it 5 out of 5

Friendly service. Feel like you care about the health of our pet

I give it 5 out of 5

I give it 5 out of 5

Appointment on time, good communications, staff always pleasant with good customer service.

Thank you for helping me say good bye to my precious beloved Bijoux.

I give it 5 out of 5

Thanks for the Birthday wishes for Paaws!

Thank you for the birthday wish. But we no longer live on the West Coast. Chiquita, unfortunately, passed away this last Spring. Thank you for he outstanding care you provided her. Best to you always.

Prompt service, they know how to care for the animals.

During my pet's visit on Thursday, August 13, the office phones were acting up so customers were being checked in as they pulled up. After my pet's exam, Dr. Ontiveros came out to my car to discuss the visit. I could get used to this curbside personalized service!

The staff are always very friendly & ACCOMODATING ! ! ! They are always willing to help & get you an appt. even if they squeeze you in...in their already hectic day...especially with what is going on in this..."New World" I guess you would call it. I've been coming to Sunnymead for...I don't know somethin like 30-35 years! There has been no other animal hospital that I continued going back to for so long. And I have been well too many to count! I had 1 bad experience 16-17 years ago But ha

I loved the doctor she was so friendly , patient and kind. The staff is wonderful.

Staff is amazing. Always welcoming and very thorough and loving with my crazy dogs. Staff definitely deserves 5 stars!

Staff is always nice & Dr. Lauro (sp?) takes the time to answer all my questions! I really do appreciate that!

I give it 5 out of 5

I give it 5 out of 5

i love sunnymead animal hospital everybody there are really sweet and caring, my baby Nacho loved Dr.O she is so kind and gentle, Nacho loved to go see her.

I give it 5 out of 5

Everyone is very friendly and very caring of our pets.

I have been taking my pets here for over a decade and am always happy with the service! Great people and quality veterinary care!

The staff is really nice, polite and take really good care of the pets

The care is always excellent. And I appreciate the sensitivity in dealing euthanasia.

I give it 5 out of 5

I give it 5 out of 5

Great customer service from when they answer the phone , to receiving our puppy. All staff members go the extra mile when answering questions regarding pricing , medication and are honest. On top of all that they smile all the time .

Excellent customer service. Dr. Ontiveros explains things well. Staff is always polite.

I give it 5 out of 5

I give it 5 out of 5

The caring, friendliness and professionalism.

I love the honesty and care that the staff provides the pets and the pet's family.

Dr Ontiveros and the staff are professional and also kind And they are nice to the animals

Very friendly and helpful. Most of all, the staff is very concerned about your pet.

I give it 5 out of 5

Very helpful for all our dogs

I give it 5 out of 5

The staff is always friendly and helpful and Doctor O is amazing. You can tell she really cares for her patients and their well being.

We were nervous about jenny’s Surgery. But the staff were all so warm and friendly that we were put at ease. They answered all our questions with understanding and patience. Thank you for who you all are.

Love the friendly, attentive And knowledgeable staff and doctors.

Very caring,and friend Lynn people

I give it 5 out of 5

I give it 5 out of 5

I really do miss not coming in the Vet office! I must say that I enjoy Dr. L she always answers all my concerns. Thanks! Sharon N.

I give it 4 out of 5

I give it 5 out of 5

Great facility. Staff and doctors are very polite and genuinely care for pets.

I give it 5 out of 5

The staff is always friendly and helpful!

I have trusted my pets health with Sunnymead Animal Hospital for 20+ years and will go no where else. They are truly professional, friendly, caring and loving !!

I give it 4 out of 5

The entire staff was professional and caring for my pet. Dr. Howard went above and beyond the call of duty for my Pixie. My family greatly appreciated her efforts and care and concern for our Little furry pet Thank you thank you thank you! Albert Equihua and Family

We can tell that all the staff love our pets and take good care of them.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

The staff is very caring.

We love Dr. Laurel! All her staff is amazing! Thank you for always being there for us! Ada, Bella, Milan and Raquel

I give it 5 out of 5

Friendly and caring staff

I give it 5 out of 5

As always the staff at Sunnymead Animal Hospital were second to none. During this time of duress for human and animal alike their care for both are quite evident. Everything is explained before any extra tests or examinations are completed. Their extra doses TLC are very evident and should be commended!

I was so impressed with the friendly staff - they were so nice and even brought me bottled water while waiting in my car. Dr. Ontiveros brought my dog through his surgery - and when I had questions at home, all I had to do was call and get the help I needed. I think Dr. Ontiveros is an excellent veterinarian.

Staff is always polite and caring with my animals. All my questions are answered before I leave.

Staff is so pleasant and caring

Nicest staff all the time. They truly care for the pets. Compassionate care.

I love this clinic. I’ve only had wonderful experiences here. I’ve been bringing my pets here for almost 20 years.

I give it 5 out of 5

Everyone is friendly, caring and knowledgeable. My fur babies are treated with so much tenderness. Because of this I trust they are well cared for at your clinic.

I give it 5 out of 5

I feel comfortable bringing my cats here and believe the staff is generally concerned about the well being for them. During the past week amidst the Covid delema, they still handled my cat with concern and professionalism that I had expected from them. Thanks!

The technicians were so kind and informative

We love how detailed and thorough Dr. O is. It's awesome that she takes the time to talk us through issues we're having with our dogs. Your prices are also very reasonable. That combination is really hard to find.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I really appreciate the time Dr. Howard took on the phone, I was in my car in the lot, to explain the Laser treatment to me as well as several other issues with my dog. She didn't sound rushed or frustrated by my many questions. In addition, both the male technician and technician Kim explained things further. I really appreciated the time they took and I suppose the way things are structured there they have the time to spend with clients as well, which is a wonderful thing. Nothing like going t

I've brought my dog to Sunnymead ever since he was a puppy. Dr. Ontiveros has always been very patient with him and In truly appreciate this, given that my little guy is a handful. I just want to say thank you for all the hard work you are doing there at Sunnymead, especially during these hard times.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I was impressed with the care and compassion for my cat. She got an examination and the fixed a couple days later. It was a drive for me,but definitely worth it.

The staff is always kind and very helpful. You can tell they truly care about your pet. I love Dr O and how she always answers my questions and concerns. You can tell that she really cares about the health and well-being of my pets. I love that I can leave my pets here and trust that they are being well taken care of. Thank you all!

Clear instructions for dropping off my dog. Good service and fast service.

I give it 5 out of 5

Love bringing our Mickey girl here. Everyone is very friendly and helpful and we feel she is taken very good care of.

I give it 5 out of 5

The doctors are knowledgeable, the staff are polite, and both my dogs were in and out in under an hour! Love this place! Been coming for years!

We were very pleased with the care given Mia. The doctor was very pleasant and forthcoming. Mia is doing much better now, and back to her usual pleasant self. Thank you for everything.

I love everything about the clinic and staff.

I’m so very happy that this is the clinic for my animals. They are always so kind...everyone!

I give it 5 out of 5

I have been going to this clinic for 9 years and I love the people at the front desk, the assistants and the docs. Everyone cares so much about your pet and you! I have nothing but praise for this clinic!

The staff is very kind and knowledgeable.

Staff is always so friendly & helpful!

Dr. Ontiveros is a great vet. She listens to my questions and treats my animals as if they are her own.

I give it 5 out of 5

Dr. O is the best. Always takes time to examine my dogs and lets me know in detail what’s going on. Amazing staff as well!

Always professional, office is always orderly - no chaos like I experienced with prior vet offices (not that I entered the building this time!) , info about my pets is always clear and complete, questions always answered, friendly staff - just the best!

Great vets and staff!! Very helpful and attentive to their furry patients.

Dr. Heather O is kind and supportive. She really cares about the animals and she explains things to me that I can understand.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

The staff is very friendly and the Veterinarian is thorough. I feel my pups get good care.

All staff are friendly and helpful. Dr. Ontiveras is a caring vet. I teust her with all my pets!

We are always so pleased with the care, and professionalism we receive for our dog. We believe he gets the best care possible which is the reason after we moved to the Coachella Valley that we still drive 130 miles round trip to see Dr. Ontiveros.

Friendly, helpful, ALWAYS caring ankle loving to my pets... wouldn’t take my dogs anywhere else ??

The doctor and staff are friendly and helpful.

This is one of the BEST vets I have been to with my animals. Because of the modified procedures, it takes longer than usual, but that is understandable.

Love the staff and how well they take care of my babies.

With the Pandemic to deal with your extraordinary technicians never miss a step providing the same outstanding service and care for our 4 pawed family members. God Bless...

I love all of your friendly faces and most recently voices. I thank each and everyone of you for your caringness and efforts to help Marshall. I thank Dr Onterveros for her perseverance and determination to do everything she can to help my baby.

I love that everyone is so patient with my fearful dog. Doctor O is the best and really takes time to listen to all of your concerns.

My pets have been seen through this office for many many many years. I have seen several vets retire from this office. That's how long I've been coming to this office. We have always been treated with the utmost kindness and gentleness when dealing with just regular visit or on much more difficult times when having to put one of our pets down(which is devasting). We were always given however much time we needed to say goodbye to our pet. Everyone is very professional and knowledgeable. But real

Everyone is always kind, polite, and considerate.

I love how everyone at your clinic treats my dog as if he were their own. Your care and compassion really shows. Dr. Ontiveros has helped so much and she takes the time to communicate what’s going on with his treatment. When I talk with her she feels like family! Thank you guys for taking such good care of my Leo.

I love this vet... so friendly and caring

Seemed Very Organized and safe during this time.

I’m so pleased with the service that’s provided by your staff. Everyone is always friendly and very professional.

I give it 5 out of 5

Really fast service and didn't try to sell me a bunch of additional things. Dogs came back happy and calm.

Staff and vets helpful and informative.

I give it 4 out of 5

The staff and doctors are great!

I give it 5 out of 5

Friendly staff who take the time to explain things to me. They truly love the animals they treat.

I give it 5 out of 5

Unfortunately, my last visit was not a pleasant one as we had to put our 18 yr old family cat down. However, Dr. Ontiveros was very pleasant and very informative as to what all of our options were. She is very personable, friendly and compassionate. Her staff was very caring towards us and really helped the process so much. They were very sweet and although the experience itself is traumatizing, I could not have imagined having to be at another vet and not having the care and attention we receiv

My third dental this year for my dogs this year! Rosie was wide awake when she was brought to me, and demanded her dinner. Usually, they are sleepy and I feed the next morning. But she had no extractions and that was nice.

Been coming to this Vet Clinic for years. I bring all my puppy litters here for shots and exams. I completely trust the staff with my fur babies. A big shout out to Kim our favorite technician, you can tell she really cares about our puppies shes very nice and professional. I will continue to bring my pets here ??

The staff are friendly and helpful with questions. The clinic is always clean and pet friendly.

Dr. Howard. In addition to being an outstanding veterinarian, I've always known that I could trust her to be straight with me when Barney's time came. I'm blessed to have had him in my life and blessed that you all took such good care of him. Thank you and God bless you!

I give it 5 out of 5

I give it 5 out of 5

I understand your staff was busy the day I came to your office, however, after I arrived I called in, someone answered but didn't say anything. After some time I said "hello?". The person said "Oh hello, can you hold and abruptly put me on hold!" I waited 10 minutes to which your telephone rolled over to a recording that said "the person at this number cannot take your call" (something like this) and the phone hung up. I went home.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I LOVE this clinic!! The staff is always so kind, everyone is very nice and friendly! The prices are always so fair and my babies never leave feeling traumatized as they often do at other clinics. I trust the staff with my little one’s lives, I hope to never take them anywhere else!

We've been coming to this vet for 4 years. You guys helped our dog Duke when he needed it the most. Ever since then we've been loyal customers. The doctors and staff are amazing here!

I give it 5 out of 5

I appreciate the service during the COVID-19. Vet technicians are friendly and great with my dogs. Thanks to Doctor O for helping with Athena.

Staff was very friendly and attentive! Felt really comfortable like leaving a baby at daycare for the first time!! Thank you!!

Professional and friendly Veterinarians and staff.

I give it 5 out of 5

I give it 4 out of 5

The staff & doctors are all very friendly, warm & compassionate. I don't feel like a number, but instead I feel as though my pet is well loved.

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

I give it 5 out of 5

The vet was very informative

I give it 5 out of 5

Everything but between the staff, the cost all of it..I love that my dogs aren’t afraid to go they love to be there and love are their buddies.

I give it 5 out of 5

I give it 5 out of 5

The staff was wonderful thru Kona's treatment and surgery. I thank you all for your kindness during these very stressful times

Great service, keep up the good work.

Everyone is so friendly and they make you feel so welcome.

I give it 5 out of 5

I give it 5 out of 5

Excellent communication, accessible appointments, knowledgable staff, competitive prices, and readily available products.

I give it 5 out of 5

Considering these times right now I think our dogs visit was handled professionally and I appreciated the time The Vet spent with me on the phone as well as the kindness and courtesy from the staff

You are all doing a fantastic job during this virus outbreak ! Implementing Carside service is outstanding, making sure our pets taken care of. Keep up the good work and stay healthy!??

You treat our babies like they are your own. Thank you for always taking care of them.

Thank you for being open and providing curbside care I appreciate all you do during this difficult time. Sorry about the rainy weather !

I give it 5 out of 5

The staff is great and always get us in and out fast. My dogs don't even mind going.

Staff is professional

I give it 5 out of 5

I’ve recently had to visit another local vet, so I have a recent comparison to this visit. There is a personal touch here. I don’t feel like a number, I feel my pet and I are valued. The staff care about my animals and that means everything to me.

All the staff are extremely kind and really care about animals.

Sunnymead is the BEST ever, they have a caring heart, they truly love the animals and their families !!

Everything!

I give it 5 out of 5

Everyone is so friendly and patience. Dr. Laura is very calm and takes time to answer questions and explain procedures. Very caring staff. I feel my Fur Babies are well cared for.

The staff is always ready to help and they are very friendly.

I give it 5 out of 5

You were so good to our Mischa, fixed her eyelids without complications, and quick on the followup visit during the time of covid19. Thanks!

I give it 5 out of 5

The professionalism, friendliness, compassion. I so admire and respect the job you are doing during this health crisis and all the while putting your own health at a much higher risk. I can't thank you enough.

Respectful and caring staff, skill and knowledge of Dr. Ontiveros, and competitive pricing.

Everyone is extremely friendly, courteous & caring for all pets & humans that walk into the clinic. :)

I have been coming to Sunnymead Animal Hospital for years and have always had excellent service. The staff there are always so nice and helpful.

I give it 5 out of 5

I have been coming to Sunnymead for over 15 years. The Staff has always been amazing and very caring. I will not take my Babies anywhere else .

I give it 5 out of 5

We had a wonderful visit at Sunnymead. The receptionists are very friendly and helpful. The tech explained things in a way that we could easily understand. We loved the vet! She was also easy to understand. We could tell she really cared. We wouldn’t take our pets anyplace else. Ms. Bradley

The staff is wonderful.

Dr. Lauro and Marissa are always a friendly, comforting face when dealing with an injured or sick pup. Thank you!

I give it 5 out of 5

We’ve been coming to Sunnymead for years with all our animals. The staff are super friendly and helpful. The doctors are excellent. They treat our animals with such kindness and love, i know they are always in the best hands.

The doctors and staff truly care about the animals that are brought in for treatment, and listen to the owners about their concerns. I feel like these people are more like my friends than simply the veterinary staff.

I have to great providers that shows caring about my pets. Both assistants were gentle, patient and really nice.

I give it 5 out of 5

I give it 5 out of 5

Very efficient and courteous staff. Gets my puppers in and out very quickly. Nice spacious lobby.

I am so impressed with the care and custiomer service at each visit .. I love Dr. O and staff Elaine

Staff is awesome every time I take my four legged kids in!! ????????

Your clinic is clean and easy to access. The people who work here are real nice and real competent. I am glad that your services are priced at a level that we can handle. Thanks

The staff is kind and thoughtful they listen to you.