Animal Medical Center of Livermore

1318 Railroad Avenue

Livermore, CA 94550

(925) 456-8387

livermoreamc@gmail.com

www.livermoreamc.com

Overall Rating

Overall Rating

857 reviews

Your rating: 5 out of 5 based on 855 reviews.

Latest Positive Review: Attention and courtesy

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6/26/2022 12:08 PM

Attention and courtesy

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6/25/2022 9:40 PM

I give it 5 out of 5

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6/25/2022 6:14 PM

I give it 5 out of 5

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6/25/2022 5:30 PM

They take such good care of Jakie and keep him healthy

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6/19/2022 10:59 AM

I give it 5 out of 5

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6/16/2022 9:31 PM

I give it 5 out of 5

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6/12/2022 6:34 PM

I give it 5 out of 5

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6/12/2022 12:48 AM

I give it 5 out of 5

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6/10/2022 10:42 PM

STAFF DID EXCELLENT JOB WITH MY THREE DOGS

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6/6/2022 2:25 PM

The staff is always friendly and helpful.

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5/31/2022 8:05 AM

I give it 4 out of 5

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5/27/2022 8:19 PM

Sara per usual was excellent Jakie just loves her and doesn't wanna leave.

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5/25/2022 10:45 AM

I give it 5 out of 5

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5/24/2022 7:12 PM

Staff very friendly & knowledgeable! Thank you!!

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5/23/2022 6:38 AM

I give it 3 out of 5

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5/22/2022 6:39 PM

I am so glad they made room Saturday for Angel to get her shot. The office staff was quick to get the shot done! Very happy.

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5/18/2022 5:22 PM

I give it 5 out of 5

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5/14/2022 8:44 PM

I give it 5 out of 5

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5/14/2022 6:08 PM

I give it 5 out of 5

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5/9/2022 10:56 AM

Very grateful to have you all so close to home. Thank you for taking such great care of my two dogs, especially this past week. The care is excellent and the pricing is very fair. See you all next month!

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5/8/2022 10:53 PM

I give it 5 out of 5

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5/8/2022 5:32 PM

I give it 5 out of 5

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5/4/2022 8:53 PM

Great visit! Although my dog Rocky’s paw irritation was not serious the vet assistant & the Vet asked many questions & both thoroughly examined him & put my mind at ease. We left the office with a tube of ointment and helpful information for quick healing! Thank you??

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5/4/2022 9:42 AM

Extremely friendly staff and I am very pleased with the way they take care of my jimmy (he’s blind and diabetic)

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5/3/2022 4:43 PM

Professional friendly staff.

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4/30/2022 7:24 PM

I give it 5 out of 5

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4/29/2022 5:51 PM

Jake cries when he gets there then he goes with the girls and he comes out but doesn't want to leave they spoil him.As it should be!

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4/27/2022 8:43 AM

I give it 5 out of 5

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4/24/2022 5:37 PM

I give it 5 out of 5

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4/24/2022 5:24 PM

I give it 5 out of 5

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4/20/2022 8:49 PM

I give it 4 out of 5

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4/19/2022 5:17 PM

I give it 5 out of 5

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4/15/2022 6:13 PM

I give it 5 out of 5

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4/15/2022 5:56 PM

Dr Bains was wonderful with our dog Sam as always. And Donald was a very pleasant Receptionist..Thank.you so very much .

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4/13/2022 11:07 AM

I give it 4 out of 5

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4/13/2022 8:02 AM

The ladies are always very friendly when I arrive .. Wait time is always very short ...

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4/12/2022 9:43 PM

Very helpful and knowledgeable. I don’t know a lot about cats but I am learning and the staff has helped me learn too!

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4/12/2022 7:13 PM

I give it 5 out of 5

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4/8/2022 6:19 PM

I love being greeted by name when I enter the office. I love the way everyone handles my girls when we have to visit.

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4/6/2022 9:29 AM

Everyone has been very helpful and accommodating. Maddie was indeed cared for very well and i appreciate that.

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4/5/2022 9:04 PM

Everyone was Great

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4/5/2022 5:28 PM

I give it 5 out of 5

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4/3/2022 4:58 AM

I give it 4 out of 5

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4/1/2022 7:22 PM

Staff is always friendly and attentive!

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3/29/2022 5:19 PM

I give it 5 out of 5

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3/28/2022 8:16 AM

You have such a welcoming and attentive staff! You take time to listen and I. never feel rushed!

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3/27/2022 9:54 PM

Dr. Bains and staff are always so patient and calm, even with my less-than-cooperative diva dog. Their demeanor helps calm my pup down (and me, too!). I trust their recommendations and keep coming here even after I moved an hour away.

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3/26/2022 5:54 PM

I give it 5 out of 5

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3/21/2022 6:09 PM

I give it 5 out of 5

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3/20/2022 3:10 PM

The staff at Animal Medical Center of Livermore are professional, attentive, good listeners, compassionate and seem to handle my pets very well. They explain instructions very well. Staff very knowledgeable about animal care, post surgery care, animal behavior. Compassionate, cheerful, caring.

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3/20/2022 9:06 AM

I give it 5 out of 5

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3/19/2022 11:41 PM

Dr. Bains and the staff are wonderful!

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3/18/2022 6:18 PM

I give it 5 out of 5

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3/17/2022 10:56 AM

From the Minute your staff answers the phone you know your in good hands! They can answer most questions and will get advice when needed . Our Charlie loves to come in for love and attention even when vaccines need to be given.

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3/15/2022 7:07 PM

I give it 5 out of 5

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3/12/2022 5:18 PM

Jake doesn't want to leave he loves the wholes staff!

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3/11/2022 5:26 PM

I give it 5 out of 5

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3/9/2022 5:22 PM

I give it 5 out of 5

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3/9/2022 7:20 AM

I give it 5 out of 5

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3/8/2022 6:28 PM

Always clean and staff is nice.

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3/6/2022 1:41 PM

I give it 5 out of 5

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3/4/2022 6:41 PM

Very knowledgeable and thorough. Really cares about the animals as well as the owners

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3/2/2022 9:29 PM

Pleasant office staff and Dr. Bains is the best! I have been taking my pets to Dr. Bains since his clinic opened.

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3/1/2022 7:28 PM

I give it 5 out of 5

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3/1/2022 6:28 PM

The technicians are very willing to answer questions and are very helpful. Dr Bain was very thorough and handled my pet very gently

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3/1/2022 3:23 PM

I give it 5 out of 5

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2/27/2022 9:08 AM

They Did great job with a great service.??

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2/26/2022 5:45 PM

I give it 5 out of 5

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2/25/2022 6:31 PM

I give it 5 out of 5

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2/25/2022 6:08 PM

Sara is great with my pup! We love her gentleness as well as expertise.

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2/24/2022 6:37 PM

I give it 5 out of 5

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2/22/2022 5:17 PM

I always appreciate my visits to Animal Medical Center. Dr Bains and staff are exemplary. Sara is so helpful with any of my doggie issues. And, Dr Bains is is awesome. My current rescue has some trust issues, but this group addresses them with care. I will always trust them with my fur family.

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2/22/2022 1:53 PM

I love the young man that gave Annie her booster injections he was excellent giving her the shots she did not appear to even feel the injections And he has always been so kind and understanding when he puts us in the exam room. Also Annie did very well after her teeth cleaning

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2/21/2022 12:46 PM

I give it 5 out of 5

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2/17/2022 11:08 AM

Very friendly staff, easy to book appointments.

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2/16/2022 5:29 PM

I give it 5 out of 5

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2/16/2022 5:26 PM

I give it 5 out of 5

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2/15/2022 5:47 PM

Very helpful when considering evaluations for our pet.

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2/12/2022 7:49 PM

We love Animal Medical Center the staff is the best! Always so helpful, wonderful with our pets. Kind and caring, we are so appreciative of everyone!

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2/10/2022 7:40 AM

I give it 5 out of 5

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2/9/2022 8:22 PM

I give it 5 out of 5

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2/9/2022 7:21 PM

GOOD SERVICE.

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2/7/2022 7:56 AM

I give it 5 out of 5

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2/6/2022 9:23 AM

I give it 5 out of 5

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2/2/2022 7:53 PM

I give it 5 out of 5

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2/2/2022 1:49 AM

The dedication to keeping a office open and running with qualified personnel and dedicated dr during this pandemic time especially is so appreciated

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1/31/2022 11:07 AM

I give it 5 out of 5

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1/25/2022 5:36 PM

I give it 5 out of 5

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1/25/2022 5:32 PM

I have more sensitive dogs, as I like to describe them.. and every single time I’ve come here and every person I interact with is so absolutely friendly and caring. I will never go anywhere else!

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1/24/2022 4:50 PM

I give it 4 out of 5

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1/19/2022 9:32 PM

I give it 5 out of 5

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1/18/2022 11:16 PM

I give it 4 out of 5

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1/17/2022 6:23 AM

Dr Bains is always so caring along with his staff. Jessica was great. I have been coming for years. Love this office

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1/16/2022 12:03 AM

Professional, caring ,loving every time

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1/14/2022 8:24 AM

Dr. Bains and his staff are very caring for my pet. He does not force you to pay for expensive treatment or tests unless it is necessary.

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1/13/2022 10:05 AM

I give it 5 out of 5

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1/11/2022 6:56 PM

We love the staff always helpful and kind so loving and patient with our pets. Thank You!!!

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1/8/2022 6:30 PM

I give it 5 out of 5

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12/29/2021 10:27 PM

I give it 5 out of 5

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12/29/2021 6:02 PM

I give it 5 out of 5

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12/23/2021 10:48 AM

I give it 2 out of 5

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12/15/2021 9:27 AM

I give it 4 out of 5

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12/11/2021 12:53 PM

I love the care my dogs get at Animal Medical Center. I took my new rescue pup, Ranger, to get a nail trim. He's 3 years old and had not had one before. He acted badly at first when an attempt was made to pick him up. Vet tech brought him back to the waiting room and I helped him put on a muzzle. Everything was fine after that. I felt bad, because I've never had a dog needing to be muzzled. But, they assured me everything was fine. Such great staff working there!

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12/8/2021 12:04 PM

I give it 4 out of 5

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12/6/2021 3:58 AM

I give it 5 out of 5

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12/5/2021 9:02 AM

no complaints we thank you for your patience with us

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12/4/2021 7:20 AM

I give it 5 out of 5

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11/30/2021 5:37 PM

I give it 5 out of 5

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11/25/2021 5:46 AM

Always great care! Love Dr Baines and staff still after over 15 years.

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11/23/2021 7:29 PM

Professional service

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11/20/2021 10:18 PM

I give it 5 out of 5

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11/20/2021 5:03 AM

The staff tries very hard to accommodate in appointments times. The waiting room is very clean. Everyone that I have met there appears to have a good deal of experience in handling and working with animals. This clinic has been following CDC guidelines for social distancing and safety since Covid. The staff listens to my concerns and takes time to explain or assist in helping us find resources like emergency medical care for our pets when it is needed. My experience using Animal Medical Center f

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11/19/2021 5:33 PM

This clinic did a great job with educating me about my dog’s issues- they were thorough in answering all my questions as well as pleasant and kind.

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11/14/2021 7:14 PM

The veterinary assistant who worked with our cat, Maisy, was very gentle with her and we could tell that he loved animals.

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11/12/2021 5:36 PM

I give it 5 out of 5

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11/10/2021 9:33 AM

I give it 4 out of 5

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11/5/2021 6:09 PM

Staff is friendly and knowledgeable- the facility is clean and organized, and it was a good experience for my dog!

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11/5/2021 5:21 PM

I give it 5 out of 5

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11/4/2021 2:51 PM

I love the staff my 13 years old Labrador loves to go there since he was a puppy!

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11/3/2021 2:50 PM

Everyone who works at this vet has such a caring heart & really does want what’s best for your animal. I was worried about some puppy tummy issues and when I called who ever I spoke with talked me through all the options on what to do before panicking. & really helped reassure that things would be okay. I appreciated it more than that person knows.

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10/31/2021 9:42 AM

I give it 5 out of 5

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10/30/2021 2:58 PM

Dr. Bains is excellent, nice down to earth hard working staff who have your pets best interest upmost in the decision making. Been coming here for years

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10/29/2021 8:17 PM

It was great being able to meet Dr. Bains in person. We also appreciated his helpful attitude regarding our concers about our puppy. We appreciated being able to get her in for a spaying so quickly. The surgery went well, and there were no issues whatsoever. Thank you. All was very clear

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10/29/2021 5:13 PM

Always so friendly and great with our pets.

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10/27/2021 9:00 PM

Hi, I brought in my cats for their periodic vaccines this week and glad that I could go into the pet room to watch the technician give them their shots.

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10/26/2021 6:38 PM

I give it 5 out of 5

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10/21/2021 12:02 PM

I give it 4 out of 5

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10/20/2021 10:36 PM

I love you guys and so does Robbie. ??????

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10/19/2021 5:56 PM

It was a pleasure as always

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10/18/2021 8:27 AM

Love Dr Baines and staff. Been using AMC for over 15 years. I always get great and honest care.

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10/18/2021 6:21 AM

I give it 4 out of 5

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10/15/2021 5:15 PM

I give it 5 out of 5

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10/10/2021 5:43 PM

Very personable, and friendly staff.

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10/9/2021 9:09 PM

I give it 5 out of 5

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10/9/2021 6:45 PM

So my Nick name is moonie, real name Raymond George, I had TIZA my little toy poodle she lived to be 21 years old yes 21, dr Bain took fantastic care of her I believe he saved her 3 times, I loved that dog more than anything in this world, you now take great care of my cats, what I love most bout you all is that you care, I’ll never forget the kindness with all of you, and Dr Bain,

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10/5/2021 6:28 PM

Everyone is nice

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10/2/2021 9:55 PM

I give it 5 out of 5

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10/2/2021 7:35 PM

Always enjoy this office, staff is always amazing

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10/2/2021 5:21 PM

They're always professional and the best the only place I would ever take my dog ??

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9/30/2021 7:31 AM

My experiences at the Animal Medical Center with Dr. Bains has always been a positive one .. The staff is always very friendly.

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9/29/2021 6:44 PM

I give it 5 out of 5

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9/28/2021 7:39 PM

Quick courteous knowledgeable help. In and out quickly and professionally

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9/23/2021 2:16 PM

Staff is helpful and tried to accommodate us on short notice.

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9/20/2021 11:46 PM

Everyone seems to care about the animals, and has the pet’s welfare in mind.

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9/19/2021 7:31 PM

I give it 5 out of 5

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9/19/2021 5:15 PM

Service and kindness

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9/11/2021 5:29 PM

I give it 5 out of 5

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9/8/2021 6:15 PM

I give it 5 out of 5

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9/5/2021 9:23 AM

I give it 5 out of 5

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9/3/2021 5:21 PM

I give it 5 out of 5

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8/31/2021 5:23 PM

I give it 5 out of 5

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8/29/2021 8:28 PM

I give it 5 out of 5

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8/29/2021 6:29 PM

I give it 5 out of 5

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8/28/2021 7:38 PM

I give it 5 out of 5

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8/24/2021 6:28 PM

I love everybody at animal medical center as my own family. They are very professional , knowledgeable and personable.

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8/18/2021 5:35 PM

I give it 5 out of 5

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8/17/2021 5:23 PM

Dr. Bains is the BEST...and his staff reflects his values relative to pet care. The loving, kind and gentle care Animal Medical Center gives to their patients is exemplary. I feel very lucky that I have them for my fur family's care.

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8/13/2021 8:23 PM

I give it 5 out of 5

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8/10/2021 4:02 AM

Staff is friendly and competent at their jobs. Great care at reasonable prices. We’ve relied on Dr. Baines and his staff for our dogs and cats for over 15 years.

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8/8/2021 8:40 AM

I give it 5 out of 5

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8/5/2021 9:43 AM

I like the care and love given to my pets.

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8/4/2021 8:16 AM

I give it 5 out of 5

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8/2/2021 8:11 AM

I give it 5 out of 5

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7/30/2021 9:52 PM

Friendly

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7/28/2021 5:25 PM

I give it 5 out of 5

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7/27/2021 12:57 AM

I give it 5 out of 5

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7/24/2021 9:12 PM

I give it 4 out of 5

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7/24/2021 6:20 PM

Thank you!

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7/21/2021 7:38 PM

I give it 5 out of 5

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7/14/2021 11:07 PM

I give it 5 out of 5

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7/14/2021 5:13 AM

I give it 5 out of 5

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7/11/2021 12:20 PM

Very good communication

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7/10/2021 3:14 PM

Friendly and very efficient . Any questions they get me the answer quickly.

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7/9/2021 6:11 PM

Absolutely love Doc! Donald was pretty awesome too!

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7/7/2021 11:04 AM

Friendly staff, Dr. doesn't order any tests that are not needed. Clean and open waiting room. Just very happy with everything.

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7/3/2021 6:02 PM

I give it 5 out of 5

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6/28/2021 9:15 AM

Great staff.

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6/22/2021 12:19 PM

I give it 5 out of 5

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6/19/2021 12:29 PM

I like this clinic. They have fair prices.

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6/19/2021 8:37 AM

I give it 5 out of 5

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6/17/2021 10:18 PM

I give it 5 out of 5

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6/17/2021 4:52 PM

I had an appointment for my dog to get his vacainations and the Vet Tech who helped me was very professional, polite and very very attentive to my dog. It was fast and easy very happy.

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6/13/2021 8:46 PM

Friendly and available when I need them.

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6/13/2021 5:19 PM

Helpful staff members who were very flexible and worked with me on my conflicting schedule. Would not change a thing about this place. I highly recommend!!

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6/13/2021 12:15 PM

Was able to have my dog's nails cut and blood withdrawn for analysis at last minute notice when she had an appointment for a heartworm test. The woman who called to describe the test results was very explicit and answered all my questions.

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6/9/2021 5:58 PM

The techs are so friendly and accommodating!

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6/8/2021 5:20 PM

I give it 5 out of 5

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6/5/2021 7:56 PM

They didn't have time to look at my Dexter since I was only scheduled for a vaccination. But, when I brought him in, they made the time to check him out, diagnose him for his condition, and treat him. They went out of their way to take care of my Dexter, I would absolutely recommend Dr. BAins and his very caring staff!

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5/24/2021 7:14 AM

I give it 4 out of 5

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5/23/2021 5:17 PM

Vet technician was very professional and knowledgeable.

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5/21/2021 5:47 PM

I give it 5 out of 5

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5/20/2021 8:10 PM

Quick and easy visit to get my grand dame kitty her vaccinations. 17 years old and going strong.

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5/16/2021 9:50 AM

Everyone is very helpful and informative.

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5/14/2021 9:59 AM

Very nice people

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5/12/2021 8:21 AM

Excellent customer service

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5/9/2021 7:30 AM

Their caring about me and my pet as we had her euthanized. They were very kind to us.

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5/7/2021 7:55 PM

Not openly judging me because I let my cats go outside.

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5/7/2021 10:58 AM

I give it 5 out of 5

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5/4/2021 7:17 PM

I have been going here since they opened in Livermore. You can tell the entire staff loves animals. They make everything as stressless as possible for your pet.

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5/2/2021 7:08 PM

I give it 5 out of 5

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5/1/2021 7:46 PM

I'm so glad that they always send me your email and let me know when it's time for his shots that's a good thing sometime I forget to call them and tell him that I want his toenails cut but they still cuddle even though it's not in the appointment which I really appreciate it this time I just have to remember to call him and let him know next time

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5/1/2021 5:40 PM

You guys are the best

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4/30/2021 7:24 PM

Profession, Caring, Knowledgeable, and great to work with.

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4/30/2021 7:11 PM

very friendly and they care about the critters that comes in...I should also mention that the staff is equally as caring toward the two legged critters that bring the 4 legged (sometimes 3 legged) critters in.

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4/25/2021 10:14 AM

I give it 5 out of 5

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4/13/2021 5:18 PM

Danielle is fantastic.

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4/10/2021 7:03 PM

I give it 5 out of 5

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4/9/2021 7:37 PM

We love Dr. Bains and the amazing team of vet techs! Everyone is always so kind and helpful. All our pets have been patients when needed at Animal Medical Center we appreciate the excellent care. Thank You!

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4/9/2021 5:32 PM

I give it 5 out of 5

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4/7/2021 4:23 PM

Everyone was very kind and helpful and answered all my questions. I knew my cat was in great hands!

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3/28/2021 11:16 AM

The vet tech was very helpful on the phone by explaining everything about getting my dog’s teeth cleaned.

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3/26/2021 9:00 PM

Fabulous!!! You guys are so wonderful !! ??????

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3/26/2021 6:17 PM

I give it 5 out of 5

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3/26/2021 6:04 PM

I give it 5 out of 5

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3/25/2021 12:38 PM

It was excellent, thank you for your service

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3/24/2021 7:36 PM

It was excellent, thank you for your service

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3/23/2021 6:50 PM

Our dog Picasso has a caution on his name because he has not been cooperative during his visits. Yesterday's visit was BEAUTIFUL. The tech suggested a way of wrapping his blanket around his neck keeping him calm. You were able to give him the oral treatment instead of the shot and we had a happy doggie with no pain in his leg. Thank you!!!!!

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3/22/2021 6:54 PM

we love the staff we love Dr. Baines can’t imagine going anywhere else but there.

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3/19/2021 8:00 PM

I love your caring staff. Thank you for taking care of our pups.

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3/18/2021 6:46 PM

I give it 5 out of 5

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Client rating from 1 to 5

3/18/2021 6:45 PM

I give it 5 out of 5

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3/16/2021 6:09 PM

I give it 5 out of 5

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3/7/2021 5:11 PM

I give it 5 out of 5

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Client rating from 1 to 5

3/7/2021 1:43 PM

I give it 5 out of 5

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3/4/2021 2:14 PM

I give it 5 out of 5

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3/3/2021 6:32 PM

Professional courteous staff. Very knowledgeable

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3/2/2021 9:45 PM

I feel that the staff really listens to my concerns, and is willing to work with me to offer suggestions and helpful advice on any issues that my dog is having. They treat my dog with love and care and are always excited to see him, which makes him feel comfortable in an otherwise strange-to-him setting. I am so grateful for the awesome care we receive from AMCL!

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3/2/2021 5:20 PM

Love Animal Medical Clinic. Everyone there is awesome. They are caring, personable, and attentive to all of their furry clients. I’ve been taking my animals to Dr. Bains, for over 15 years. He and his staff are really wonderful.

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3/1/2021 12:39 PM

I give it 5 out of 5

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2/25/2021 9:51 PM

I give it 4 out of 5

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2/23/2021 8:05 PM

I give it 4 out of 5

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2/23/2021 1:00 PM

Very efficient

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2/21/2021 9:49 AM

Dr. Bains and his staff took very good care of my senior dog

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2/18/2021 9:21 AM

Always on time care is excellent tells me everything I need to know. Will reccomend to friends.

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2/17/2021 5:31 PM

I give it 5 out of 5

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2/12/2021 6:21 PM

Excelente Service

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2/12/2021 6:13 AM

I give it 5 out of 5

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2/10/2021 5:44 PM

Love sarah and dr bains!

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2/5/2021 6:20 PM

I give it 5 out of 5

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2/3/2021 11:25 AM

Knowledgeable and friendly

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2/2/2021 5:23 PM

The staff and doctor are incredible. Very thorough, thoughtful and kind. They answer all of my questions with detailed answers. My pets and I love this place!! Highly recommended.

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1/31/2021 5:19 PM

I give it 5 out of 5

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1/31/2021 1:19 PM

I give it 5 out of 5

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1/29/2021 5:31 PM

I give it 5 out of 5

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1/26/2021 5:20 PM

I give it 5 out of 5

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1/23/2021 8:26 PM

I give it 3 out of 5

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1/23/2021 8:19 PM

I give it 5 out of 5